Title: I cannot display plugin Last modified: July 19, 2018 --- # I cannot display plugin * Resolved [ivankg34](https://wordpress.org/support/users/ivankg34/) * (@ivankg34) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/) * Hello. I was installed the plugin but it didn’t show on this site. What is the problem ? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fi-cannot-display-plugin%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/i-cannot-display-plugin/page/2/?output_format=md) [→](https://wordpress.org/support/topic/i-cannot-display-plugin/page/2/?output_format=md) * Plugin Author [DecomTeam](https://wordpress.org/support/users/decomteam/) * (@decomteam) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10507753) * Hi [@ivankg34](https://wordpress.org/support/users/ivankg34/), please follow ** FAQ **section [https://wordpress.org/plugins/giftable-for-woocommerce/#faq-header](https://wordpress.org/plugins/giftable-for-woocommerce/#faq-header) * Thread Starter [ivankg34](https://wordpress.org/support/users/ivankg34/) * (@ivankg34) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10507953) * I saw this but I didn’t found answer. On other site works perfectly but on this site cannot work. What is solution ? Thanks * Plugin Author [DecomTeam](https://wordpress.org/support/users/decomteam/) * (@decomteam) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10508455) * [@ivankg34](https://wordpress.org/support/users/ivankg34/) your theme must support ajax on cart page, check: * 1. Check with different theme (StoreFront) ? 2. Check with just default plugins( WooCommerce, Giftable..) ? * Thread Starter [ivankg34](https://wordpress.org/support/users/ivankg34/) * (@ivankg34) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10508780) * It works on different theme. But this is mine custom theme, how this plugin can work on my custom theme ? * Plugin Author [DecomTeam](https://wordpress.org/support/users/decomteam/) * (@decomteam) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10509352) * [@ivankg34](https://wordpress.org/support/users/ivankg34/) best way would be to use **StoreFront**theme and create **child-theme** – that would be great starting point. * – For your custom theme try to use debug and figure out whats the issue: 1. [WordPress Debugging](https://codex.wordpress.org/Debugging_in_WordPress) 2. Theme must have all `classes` with [all new files ](https://github.com/woocommerce/woocommerce/tree/release/3.4/templates) 3. Fixing outdated [WooCommerce files](https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/) * Thread Starter [ivankg34](https://wordpress.org/support/users/ivankg34/) * (@ivankg34) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10509652) * I have all classes and I was fixed outdated woocommerce files but it’s the same, didn’t work. * Plugin Author [DecomTeam](https://wordpress.org/support/users/decomteam/) * (@decomteam) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10511200) * [@ivankg34](https://wordpress.org/support/users/ivankg34/) I think you should try [Debugging_in_WordPress](https://codex.wordpress.org/Debugging_in_WordPress), try to debug your theme or try to see do you have some **custom ajax functions**, you tested other theme and found out that **your theme is issue**. * 5. You theme must use **AJAX **on CART page (thats a must) – also you cant skip CART page and go to CHECKUT (It will not work there,as it only shows on CART) - This reply was modified 7 years, 9 months ago by [DecomTeam](https://wordpress.org/support/users/decomteam/). * Thread Starter [ivankg34](https://wordpress.org/support/users/ivankg34/) * (@ivankg34) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10534066) * I fixed, it’s work. But don’t work add to cart button. When I click on button, cart refresh but don’t put that product from plugin in cart. How I can fix this? Thanks. * Plugin Author [DecomTeam](https://wordpress.org/support/users/decomteam/) * (@decomteam) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10534354) * Hi [@ivankg34](https://wordpress.org/support/users/ivankg34/), I did try to login to shope, but it looks like you `dont have price` set for any product? * 1. Products dont have **price**? 2. Cant `add to cart`, **there is no button**? - This reply was modified 7 years, 9 months ago by [DecomTeam](https://wordpress.org/support/users/decomteam/). * Thread Starter [ivankg34](https://wordpress.org/support/users/ivankg34/) * (@ivankg34) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10535642) * When you open product you have price and button. Price and button have on single product. I want to show price and button in plugin on cart page - This reply was modified 7 years, 9 months ago by [ivankg34](https://wordpress.org/support/users/ivankg34/). * Thread Starter [ivankg34](https://wordpress.org/support/users/ivankg34/) * (@ivankg34) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10535769) * And plugin have one BUG. When I have more than one gift product in plugin, and when I click on one add to cart, that one added to cart but then all gift product hide and I cannot add second or third to cart. I was tried this on my second site when add to cart button work. * Plugin Author [DecomTeam](https://wordpress.org/support/users/decomteam/) * (@decomteam) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10539459) * Hi [@ivankg34](https://wordpress.org/support/users/ivankg34/), I still think that you have “custom issues” as other theme is working, also there is no buttton“ add to cart” on your website nor the price (that should be fixed as soon as possible) [Screenshot of your shop: missing add to cart button](https://decombh.top/2018/alex/chrome_2018-07-30_11-25-06ea273.png) * Thread Starter [ivankg34](https://wordpress.org/support/users/ivankg34/) * (@ivankg34) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10540528) * I have but only for logged in users. I have add to cart button for users. * Plugin Author [DecomTeam](https://wordpress.org/support/users/decomteam/) * (@decomteam) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10540641) * Please share a screenshot for `normal` user with `add to cart button`, I registered and wasnt able to find `add to cart` ? * – maybe you didnt setup it right, and things are visible only for `admins` ? or register DEMO user with this email support [at] decom.ba – so we can take a closer look - This reply was modified 7 years, 9 months ago by [DecomTeam](https://wordpress.org/support/users/decomteam/). * Thread Starter [ivankg34](https://wordpress.org/support/users/ivankg34/) * (@ivankg34) * [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/#post-10540824) * this is cart page with plugin [https://www.dropbox.com/s/hbaglk0xfki3bdw/plugin.png?dl=0](https://www.dropbox.com/s/hbaglk0xfki3bdw/plugin.png?dl=0) * this is product page with add to cart [https://www.dropbox.com/s/o33mjvq8ho1y58d/product.png?dl=0](https://www.dropbox.com/s/o33mjvq8ho1y58d/product.png?dl=0) Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/i-cannot-display-plugin/page/2/?output_format=md) [→](https://wordpress.org/support/topic/i-cannot-display-plugin/page/2/?output_format=md) The topic ‘I cannot display plugin’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/giftable-for-woocommerce_a7699a.svg) * [Giftable for WooCommerce](https://wordpress.org/plugins/giftable-for-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/giftable-for-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/giftable-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/giftable-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/giftable-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/giftable-for-woocommerce/reviews/) * 17 replies * 2 participants * Last reply from: [DecomTeam](https://wordpress.org/support/users/decomteam/) * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-display-plugin/page/2/#post-10540921) * Status: resolved