Title: I cannot access plugins module
Last modified: August 31, 2016

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# I cannot access plugins module

 *  Resolved [ivanskmkd](https://wordpress.org/support/users/ivanskmkd/)
 * (@ivanskmkd)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/i-cannot-access-plugins-module/)
 * Dear All,
 * got a task for maintenance of a previously created multisite in WordPress. After
   accessing the administration, I found out that I cannot access the “Plugins” 
   module for activation and deactivation of the plugins. I also cannot see the 
   link for accessing the “Network admin”.
 * Can you, please, provide any suggestion in order to solve this out? Is there 
   anything in the web source configuration or database settings that I need to 
   set or modify? Please, try to be as much specific as you can…
 * Thank you in advance!
    Warm greetings, Ivan

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [webdesignerchristian](https://wordpress.org/support/users/webdesignerchristian/)
 * (@webdesignerchristian)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/i-cannot-access-plugins-module/#post-7214842)
 * are u sure u are logging in with superadmin?
 *  Thread Starter [ivanskmkd](https://wordpress.org/support/users/ivanskmkd/)
 * (@ivanskmkd)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/i-cannot-access-plugins-module/#post-7214948)
 * Is there anything that I need to enter in the db in order to make my current 
   admin user to become super admin or network admin? What and where exactly should
   I insert or modify?
 * Thank you 🙂
 *  Thread Starter [ivanskmkd](https://wordpress.org/support/users/ivanskmkd/)
 * (@ivanskmkd)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/i-cannot-access-plugins-module/#post-7214951)
 * Dear webdesignerchristian,
    you gave me a good direction to research. You were
   right. My user was not network admin. I had to create (manually, directly in 
   the database) another user that has network admin privileges/permissions.
 * Here is the solution:
    [http://www.wpbeginner.com/wp-tutorials/how-to-add-an-admin-user-to-the-wordpress-database-via-mysql/](http://www.wpbeginner.com/wp-tutorials/how-to-add-an-admin-user-to-the-wordpress-database-via-mysql/)
   And, at last, I had to add my new user in the “wp_sitemeta” table, in the “site_admins”
   field. This is my entry there: a:1:{i:0;s:5:”test1″;}
 * I cleaned the cookies and refreshed and logged-in with the new user “test1”. 
   It is OK now.
    Thank you very much!
 * Kind greetings,
    Ivan
 *  [webdesignerchristian](https://wordpress.org/support/users/webdesignerchristian/)
 * (@webdesignerchristian)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/i-cannot-access-plugins-module/#post-7214967)
 * You are welcome Mr Ivan. 🙂 please mark this thread resolved.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘I cannot access plugins module’ is closed to new replies.

## Tags

 * [multisite](https://wordpress.org/support/topic-tag/multisite/)
 * [network admin](https://wordpress.org/support/topic-tag/network-admin/)

 * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/)
 * 4 replies
 * 2 participants
 * Last reply from: [webdesignerchristian](https://wordpress.org/support/users/webdesignerchristian/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/i-cannot-access-plugins-module/#post-7214967)
 * Status: resolved

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