I can not receive the complete orders list

pleyschool
(@pleuschool)

2 years, 5 months ago

I’m using this plugin, recently I can not export all the fields.

All the information are correctly exported, but the variant aren’t. Is there a way to solve the problem?

Best.

Viewing 14 replies - 1 through 14 (of 14 total)

Plugin Author algol.plus
(@algolplus)

2 years, 5 months ago

Hello

Do you use any product addon plugins ?

If yes – please, check this page https://docs.algolplus.com/algol_order_export/overview-codesnippets/

thanks, Alex

Thread Starter pleyschool
(@pleuschool)

2 years, 5 months ago

I don’t use another plugins, but I can’t export variant product information.

Plugin Author algol.plus
(@algolplus)

2 years, 5 months ago

Hello

Please, visit >Setup Fields>Products and use field Product Variation.

Thread Starter pleyschool
(@pleuschool)

2 years, 5 months ago

Thanks for quick answer.
However, I already used field Product Variation.

Plugin Author algol.plus
(@algolplus)

2 years, 5 months ago

please, visit >WooCommerce>Orders, edit the order and make the screenshot of the section “Items”.

Thread Starter pleyschool
(@pleuschool)

2 years, 5 months ago

https://ibb.co/FbbMpCT

Thread Starter pleyschool
(@pleuschool)

2 years, 5 months ago

Variable product:
https://ibb.co/Rj77sJg

Plugin Author algol.plus
(@algolplus)

2 years, 5 months ago

Can you open variation 11768 and make the screenshot too ?

I’ll reply only in 2-3 hours

Thread Starter pleyschool
(@pleuschool)

2 years, 5 months ago

Attributes：https://ibb.co/PYpfHcW
Variations：https://ibb.co/98LFVD8

Plugin Author algol.plus
(@algolplus)

2 years, 5 months ago

Thank you!

as I see at https://ibb.co/PYpfHcW , you use custom attributes .

but if I use custom attributes – order item shows them as extra meta.
look at https://imgur.com/YNBBqKj

thanks, Alex

Thread Starter pleyschool
(@pleuschool)

2 years, 5 months ago

I see.

Why my order item didn’t show them as extra meta

Plugin Author algol.plus
(@algolplus)

2 years, 5 months ago

please, visit >Products, export only ONE product
and submit CSV file as new ticket to https://algolplus.freshdesk.com/

Thread Starter pleyschool
(@pleuschool)

2 years, 5 months ago

Hello,
I add code as
add_filter( ‘woocommerce_product_variation_title_include_attributes’, ‘__return_false’ );
order item shows them as extra meta:https://ibb.co/2ZrX5Kw
but it also can’t export

Plugin Author algol.plus
(@algolplus)

2 years, 5 months ago

Please, run PHPMyAdmin , and review records in table wp_woocommerce_order_itemmeta

There is a difference between custom attribute and attribute added via >Products>Attributes , just look at https://imgur.com/7L158uJ

Viewing 14 replies - 1 through 14 (of 14 total)

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