Support » Plugin: Ebook Store » I bought the standard version. How do I upgrade to it?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter txantimedia

    (@txantimedia)

    Never mind. I figured it out. I had to uninstall the free version and install the paid version.

    Seems like the author could just add an upgrade pro setting, but what do I know?

    Plugin Author motov.net

    (@motovnet)

    I’m on it! 🙂

    Hi, I am testing out the plugin and might buy it.

    I am going to use it on the landing page. Ideally I’d like my book preview open in the same browser, have bigger buy now button and have a resettable download counter.

    Also in the free version, the details page doesn’t show well. The Book title and author is visible after a huge gap.

    I appreciate that it is a free plugin till bought.

    Thread Starter txantimedia

    (@txantimedia)

    Since we bought the pro version we have continued to have problems, and the developer is not very responsive at all. I have sent him emails that he never responds to and tried to use his chat and forum with little results. I understand he is in Bulgaria and there’s quite a time difference between us, but that doesn’t excuse a more than 24 hour response to an email.

    The preview shows up in a separate window in the browser. You can use details to provide a brief description of the book as well.

    I just haven’t found any other plugin that comes close to doing what we want, so we’ve hired a developer to look at the code and fix the problems.

    1) The thanks page, when it works, displays variable names instead of their values – for example %%first_name%% instead of John Doe. The only variable that is displayed is the download link.
    2) The software tries to get verification of the transaction and then fails, resets, and tries again every 5 seconds, generation 10’s of thousands of hits on the website before it finally gives up and dies.
    3) You can’t offer one book in multiple formats (e.g. pdf and mobi). You have to create two books to sell both versions.)
    4) The display forces the user to scroll when you have more than two books for sale.

    Hopefully we can resolve these issues. If we do, we’ll send the diffs the developer, and maybe he will incorporate them.

    Plugin Author motov.net

    (@motovnet)

    txantimedia,

    I am just working on a new update right now.

    For some reason I don’t see email from you? Have I missed / marked it read / archived it or it landed in junk?

    let me know if you still need my help.

    Let me try to reply to your questions:
    1) That might have been due to the encryption process, on some slowe servers/larger documents the order might have been approved before it’s data being stored in the meta content (as it waits for encryption to end).
    2) That problem is not in the plugin though, sometimes servers are missing a library in curl to connect and verify the transaction in paypal OR the server is running out of memory and killing the script, therefore paypal resends the IPN request.
    3) That’s a feature to be added. There’s actually plenty of fixes in the current release, but that isn’t there. I’ll try to get it asap.
    4) You can easily customize that but I don’t think with the current design of the plugin you ca fit properly more than two books on the same row.

    P.S. Now there is a fix for the problem with the free > pro updating as you can enter the paypal email used when ordering the plugin and it won’t ever ask you for it again. This way upon updating you are not loosing the pro version functionality.

    Thanks.

    Plugin Author motov.net

    (@motovnet)

    txantimedia if that’s Mike I believe I found and replied to the forum posts!

    Sorry for the inconvenience. I am here to help.

Viewing 6 replies - 1 through 6 (of 6 total)
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