Support » Plugin: EasyRecipe » I am not getting any support at all even though I purchased the plus edition

  • I am not getting any support at all even though I purchased the plus edition

    here is my tickets no

    #1555
    #1556
    #1636

    Easy recipe plus insists to show recipes in LTR fashion , but my website is RTL style, how to force the text to be aligned in RTL in the display styles and print styles

    https://wordpress.org/plugins/easyrecipe/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Did you ever get a response?

    I have been using the paid version of this plugin for three years – my original developer chose it and for a variety of reasons I had to stick with it. It was a decent tool if clunky and it worked ok.
    BUT, I’ve heard that they have stopped updating the plugin now? I currently have one support ticket that has been open since JULY 2016 if tells you anything.
    I’m building a new site from scratch and I was planning on using this on that site (for lack of other options and because I don’t know of many other plugins that have an easy means to export Easy Recipes into them). Sadly I can’t get the plus plugin download anymore (even though I’ve paid for it). All the emails I have from the previous plus plugin download links are dead and there seems to be no way to get it again unless I pay for it again. Not going to happen – besides which – I find it interesting that the payment system still works even though support is non-existent. I’m stuck in limbo with my recipes and I’m not happy about it. My current support ticket requesting a download link has been waiting for days. The least this developer could do is change their auto-responder to say “Sorry, we’re no longer in business.” Instead, it makes you think someone will respond. So we wait.
I’m giving up. 🙁
    _________________________________
    If anyone has suggestions, please let me know. I know that WPUltimateRecipe can possibly import my recipes but I’ve heard it’s complicated and I’m not sure how to do it on my dev site? Plus, I haven’t migrated my posts in yet. Don’t know if I need to do it before or if I can do it after?

    • This reply was modified 3 years, 6 months ago by CC.

    the developer of WPUR , has released another plugin called WP recipe maker. there is a free version of it, give it a try 🙂

    Thank you for this info!

    I actually just sent a support request to WP Ultimate Recipe to see if they can help me figure out all the pieces of this puzzle if I switch to that.

    Which do you recommend? Recipe Maker or WPUR?

Viewing 4 replies - 1 through 4 (of 4 total)
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