[resolved] I am in great problem after updating WP 3.5 ! Please help me guys !!! (5 posts)

  1. robinhood23
    Posted 3 years ago #

    I have a user based site. After updating to WP 3.5 my user's can't edit their profile. My user's profile page showing blank and they even can't change their password. Please help me guys. Here is the image :


  2. phpsundar
    Posted 3 years ago #

    the first thing you can do is , if you have a back-up of files & database before you did the upgradation , revert back to them.
    Then disable all the plugins & do a auto-upgradation , this should solve the issue.
    But still if you have the same problem , then we can assume that you might have made lot of customizations on plugins or theme files or wp core files.
    So you have to do a manual upgradation , which means you have to back-up the files & database , then upgrade the wp core & then include the modifications or customization that you have done.

    This should definitely solve your problem.

  3. WPyogi
    Forum Moderator
    Posted 3 years ago #

    Have you gone through the recommended troubleshooting steps here:


  4. robinhood23
    Posted 3 years ago #

    @phpsundar. I didn't back up either my files or my db. Because I've been updating WP for last 1.5 years and never faced this kind of problem. What should I do now? Do you thing this problem will automatically solved with the next WP update? I did customize some plugins and my theme but that was a long time ago.

  5. robinhood23
    Posted 3 years ago #

    Problem solved. It was my WP Hide Dashboard Plugin. It was conflicting with my user's profile section. In WP 3.5 "WP Hide Dashboard" plugin also hide the editing panel of my subscribers. Waiting for any update of this plugin. Till then it will remain deactivated. Anyway, thanks guys for your cooperation.

Topic Closed

This topic has been closed to new replies.

About this Topic


No tags yet.