Support » Fixing WordPress » I Am Facing HTTPs Error

  • Hello,

    I have been trying to upload an mp3 into our media library as I always do. I keep getting an HTTP Error. I contacted the host and they say it’s not from the hosting. I contacted the ISP, and everything is fine there. The host suggested I contact the theme developer as to why all of a sudden I can’t upload an mp3. The theme developer said to contact WordPress. So here I am. Can you help with this?

    The page I need help with: [log in to see the link]

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  • Try with a default WordPress Twenty* theme and all plugins disabled. See if the problem persists. Sounds like a theme related error.

    Have you tried uploading another MP3 file with smaller file size?
    Try renaming the MP3 file to something else and then try to upload it.

    How big is the .mp3 file? Is it bigger than the PHP setting ‘upload_max_filesize’? What about the ‘post_max_size’ setting?

    While those settings usually default to 64MB or 128MB, I’ve got 3 web hosts: one defaults to 64MB, one defaults to 4MB, and one defaults to 2MB. You should be able to change those settings using the CPanel.

Viewing 3 replies - 1 through 3 (of 3 total)
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