I always have trouble with this extension

  • Mark McNamara

    (@yandii)


    7 months, 1 week ago

    Again Inused this extension nd CANNOT TURN IT OFF. 3 DAYS I HAVE BEEN ATTEMPTING TO TURN IT OFF. THE MOST FRUSTRATING THING. SAME PROBLEM LAST YEAR. WHY.????I’ve used this extension a couple of times over the past years for our annual breaks. The last 3 times I have had to manually go in and open my website after we have returned to work from our break. I cannot trust it to do as I tell it to do. It starts ok, but when I have come back from holidays, I have had customers contacting me to ask me why my website is still closed. Last week, after a couple weeks away, I had to manually open it, and then I had to install the back end of my website onto my mobile phone to open the Mobile App as that was not open even though my PC’s website was open. That is just my experience, not sure why, nor does my webmaster.

    • This topic was modified 7 months, 1 week ago by Mark McNamara. Reason: Auto 5 stars was not appropriate
    • This topic was modified 1 month, 2 weeks ago by Mark McNamara. Reason: Same problem If not worse
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  • Plugin Contributor Saji

    (@gookaani)

    7 months, 1 week ago

    Thank you for taking the time to share your feedback. I’m sorry to hear about the issues you’ve experienced recently with the plugin. You mentioned that the plugin has worked as expected in the past, and these problems have only occurred in your last three uses. I strongly recommend reaching out to our support team so we could help identify and resolve the issue.

    If you’re using a caching plugin, it’s possible that caching is causing the problem. In that case, you may need to exclude WooCommerce notices and shop pages from being cached, and your caching plugin’s support team can assist with this.

    If you’re not using a caching plugin, the issue might be related to your hosting provider. Sometimes hosts implement performance optimizations, such as caching, without informing you, which could affect the site’s behavior. Since the plugin worked well for you before, this seems likely to be a hosting issue.

    I hope you’re able to resolve this, and I’d love for you to give the plugin another try once the issue is fixed. Please know that the problem is not related to the Store Vacation plugin, and we’re here to support you.

Viewing 1 replies (of 1 total)
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