Title: Problem After Moving Sites Last modified: August 30, 2016 --- # Problem After Moving Sites * [Anita Shaw](https://wordpress.org/support/users/anita-shaw/) * (@anita-shaw) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/) * I’ve moved my WordPress sites to a new host. I’ve never done this before; not terribly techy either. I’d built the sites on the old host, so first time migrating them anywhere. Before I moved them, they were already having issues. WSOD. Couldn’t access the wp-admin login. Tried the plugin and theme renaming thing. Didn’t seem to help. But, I thought I’d move them and figure that out later. The sites themselves showed up, I just couldn’t get in to do anything. * I got backups for the sites and the databases, and uploaded to the new host. Changed nameservers. Nothing. Realized the user names and password aren’t the same. Database names are the same. After reading a bunch of articles that I don’t quite understand, I finally find one I could understand and edited the wp-sample- config.php for the root directory—used HTML Kit to edit it—renamed it and uploaded it. Now I get an internal server error on all sites. * I checked the folders for the rest of my sites and discovered that some of them have a wp-config.php file and some don’t. I guess they all need one, right? * I’m almost ready to wipe out the whole mess and just start over. It’d be a lot of work, but this, so far, hasn’t been a picnic. * [http://www.dreamwyndpublishing.com](http://www.dreamwyndpublishing.com) is my main domain. [http://www.anitamshaw.com](http://www.anitamshaw.com) and [http://www.novelsbyneenah.com](http://www.novelsbyneenah.com) are my author sites and I have three others, [http://www.diaryofaroguediabetic.com](http://www.diaryofaroguediabetic.com) [http://www.thesouthpawconnection.com](http://www.thesouthpawconnection.com) and [http://www.strollingmemorylane.com](http://www.strollingmemorylane.com) These are add-ons. * Wishing I had he budget to outsource this but I don’t. If someone could help me, I’d so appreciate it. Viewing 12 replies - 1 through 12 (of 12 total) * Thread Starter [Anita Shaw](https://wordpress.org/support/users/anita-shaw/) * (@anita-shaw) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813043) * Sorry I forgot to add a subject heading . . . * [Daniyal Ahmed (a11n)](https://wordpress.org/support/users/daniyalahmedk/) * (@daniyalahmedk) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813099) * > I checked the folders for the rest of my sites and discovered that some of > them have a wp-config.php file and some don’t. I guess they all need one, right? * Are you running WordPress Multisite netwrok ? * PS: Please write brief next time. * Thread Starter [Anita Shaw](https://wordpress.org/support/users/anita-shaw/) * (@anita-shaw) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813128) * No. I built each one with the WordPress install from cpanel. Didn’t know there was such a thing at the time. * [Daniyal Ahmed (a11n)](https://wordpress.org/support/users/daniyalahmedk/) * (@daniyalahmedk) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813131) * Sounds good. Now in your case wp-config.php should be different for each. * Now please try to work on this domain first : [http://www.dreamwyndpublishing.com/](http://www.dreamwyndpublishing.com/) * Delete your .httacess file. Should be in same directory where wp-config.php resides. Also delete from root file. * Thread Starter [Anita Shaw](https://wordpress.org/support/users/anita-shaw/) * (@anita-shaw) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813139) * Okay. Deleted the two files. * Thread Starter [Anita Shaw](https://wordpress.org/support/users/anita-shaw/) * (@anita-shaw) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813182) * What should I do next please? * [Daniyal Ahmed (a11n)](https://wordpress.org/support/users/daniyalahmedk/) * (@daniyalahmedk) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813191) * Rename themes and plugins folder to some thing else. Verify wp-config.php is having fine details. If it also doesn’t work. You may need to do it out-source. * [Ravikumar Patel](https://wordpress.org/support/users/ravipatel/) * (@ravipatel) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813192) * Hi Anita Shaw, On your site display “Internal Server Error” which one is directory permission issue on server. * When u have transfer your site need steps: 1) IF site url change so replaced on database. 2) change on .htaccess file if need change for directory path. 3) config.php manage user name,password,host name and database name which one u have created. 4) Manage 755 permission on directory. 5) After login wp-admin manage permalink again. 6) if u have use external theme export theme setting and import on site. * Thanks, Ravi patel * Thread Starter [Anita Shaw](https://wordpress.org/support/users/anita-shaw/) * (@anita-shaw) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813204) * Hi guys! Thanks for your responses. * daniyal, Wp-config.php file is correct as I edited it and reuploaded it. More than once, as a matter of fact. I deleted the htaccess file as per your instruction. You didn’t say to replace it, but I did so from the backup on my PC. I probably won’t outsource anything. Haven’t the budget for it. I’ll simply wipe the mess out and start over if I can’t figure it out soonTh. * ravi, The site url did not change. In all my past migrations to new hosts, I have never changed the url. I backed up my databases and uploaded those to my new host. What did change were my usernames and password. I changed those in the wp-config.php file. * In checking permissions all of the files have rw-r–r– after them, EXCEPT the Home.html file which has rwxt-x— after it. All of the folders have drwxr-xr-x after them. I’m looking at them from my FTP client CoffeeCup Direct FTP. I see no way of changing them from here. * Okay, I checked them in the file manager too. There they show up as numbers. 755 for the files, except the Home.html file which is 750. The folders are set to 644. It appears that I cannot change the permissions of the files myself. But those to the folders I can. No clue what I would change them to however. * I don’t know how to edit a htaccess file. But I’ll try to find out. I may not know what I’m looking for in it . . . * All my themes are in the theme folder and were uploaded to new host by ftp last week with everything else. * When I can actually access the wp-admin login I’ll check the permalink. * Thanks again for your responses! * [Daniyal Ahmed (a11n)](https://wordpress.org/support/users/daniyalahmedk/) * (@daniyalahmedk) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813209) * Sounds like there is permission issue and it seems you are using “IPAGE” web hosting. They have great support. I remember i also faced this issue.You must contact to your host and they will resolve this issue or let you know the exact issue. * Thread Starter [Anita Shaw](https://wordpress.org/support/users/anita-shaw/) * (@anita-shaw) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813262) * Permissions are fine as I noted previously. * In fixing a typo in the config.php file and deleting an extra ‘ there, I now am seeing a page for a new WP install. * So it would seem that it’s a database issue, so I’m going to import those again and see if It helps. In looking over the server logs, the error I’m getting is that there is no such file. directory is empty. * I thought all was well there as I had gotten a success message each time I imported the dbs the first time. I’m going to drop them all and start over. Hopefully that will work. In not, well, maybe it’s time to just give it up and reinstall, start from scratch on all of it. 🙂 * Thread Starter [Anita Shaw](https://wordpress.org/support/users/anita-shaw/) * (@anita-shaw) * [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813264) * Today an iPage tech finally got [http://www.dreamwyndpublishing.com](http://www.dreamwyndpublishing.com) showing with a new install and I can login. They apparently didn’t try to fix the issue with the database so it connects and shows my content. But at least it’s there. This is one of the easiest sites to redo if I have to. The author sites and the roguediabetic site have posts on them that I would lose if I have to redo them. * I changed the nameservers back to JustHost for my family site http?//www.strollingmemorylane. com and for my lefty site, [http://www.thesouthpawconnection.com](http://www.thesouthpawconnection.com). The lefty site resolved within a few minutes and is showing up as it should. I can now get into the admin dashboard. [http://www.strollingmemorylane.com](http://www.strollingmemorylane.com) is showing a 500 error. So does that mean it’s going to be a little longer for that site to resolve to JH’s nameservers? Or maybe it’s another issue? * Apparently there was an issue with a plugin and the Twenty-Fifteen theme in the publishing site. I had been using the Weaver II Pro theme until I disabled the themes folder which forced a revert to the Twenty-Fifteen theme. Jetpack was the plugin giving trouble, and I have since read somewhere that Jetpack can cause issues. I may just delete it. I lived very well without it before, so I will probably do without again. * My anitamshaw folder was renamed anitamshaw_old. I don’t know why. They didn’t rename any of the other folders. * In the new install at [http://www.dreamwyndpublishing.com](http://www.dreamwyndpublishing.com) in the appearance section is the info that my theme templates are missing. * 1) if the database was actually connecting to this new install wouldn’t my templates be there? * 2) I don’t mind getting new copies of the themes installed but I keep getting errors when I try to do that. Doesn’t matter if it’s one from WordPress or one I want to upload from my computer. I was able to upload one theme from my computer but now that option seems to be missing. I just get taken to the page saying: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. * I get this — File Ends — when I try to delete the Hello World page and the other default post. Can’t seem to get to do anything on this site yet. * I have one thing to try to see if I can get the other sites to run on iPage. If it doesn’t work, I may be back for help on that issue. Support at iPage while they do respond quickly, getting things done is taking a long time. My sites have been down since Thanksgiving – Nov 26. * Appreciate your kind help in these matters. 🙂 Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Problem After Moving Sites’ is closed to new replies. ## Tags * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 12 replies * 3 participants * Last reply from: [Anita Shaw](https://wordpress.org/support/users/anita-shaw/) * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/i-1/#post-6813264) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics