Title: Hyperlink error
Last modified: August 30, 2016

---

# Hyperlink error

 *  [Marlimant](https://wordpress.org/support/users/marlimant/)
 * (@marlimant)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/hyperlink-error-2/)
 * Hello:
    The hyperlinks on the popup sends to an error page. Thank you.
 * [https://wordpress.org/plugins/wp-popup-optin/](https://wordpress.org/plugins/wp-popup-optin/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [sphex1987](https://wordpress.org/support/users/sphex1987/)
 * (@sphex1987)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/hyperlink-error-2/#post-6720950)
 * Hi Marlimant,
 * Are you able to provide an example? so I can check. Thanks
 *  Thread Starter [Marlimant](https://wordpress.org/support/users/marlimant/)
 * (@marlimant)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/hyperlink-error-2/#post-6720953)
 * Yes, well, the plugin don’t work in my site lamarchile.cl and [http://www.mtbaction.cl](http://www.mtbaction.cl),
   I am warning you about this.
 * The first I wrote it was about this:
    – I choose Custom HTML option and I write
   a word Then I link that word with an url. – Next I press on “Update & Reset Cookies”.–
   The page is refreshed and the link of the word disappears.
 * I hope this help.
    Thank you.
 *  Plugin Author [sphex1987](https://wordpress.org/support/users/sphex1987/)
 * (@sphex1987)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/hyperlink-error-2/#post-6720954)
 * I was able to replicate the issue. Fixing now and will update you right away.
 *  Plugin Author [sphex1987](https://wordpress.org/support/users/sphex1987/)
 * (@sphex1987)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/hyperlink-error-2/#post-6720955)
 * Hi Marlimant,
 * I just updated plugin with the following updates (version 1.4):
 * **1.4**
    - updated so custom HTML and standard text can now accept HTML tags like a (
      link), br, em, strong, h1, h2, h3, h4, h5, b, i, u.
    - updated some styling for header tags, bold, underline, italic. So it’s now
      supported by HTML content and the standard text
 * Your problem should be solved now. Please let me know if you find any issues 
   and thanks for reporting this issue.
 *  Thread Starter [Marlimant](https://wordpress.org/support/users/marlimant/)
 * (@marlimant)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/hyperlink-error-2/#post-6720957)
 * Thanks to you for the reply and the update.
    Now effectively the links works 
   perfectly. Unfortunately the plugin still does not display any popup. I tried
   on my 2 websites and I have disabled the WP Firewalls too. I’m using the last
   WP version and tested it with Firefox and IExplorer 11 Regards.
 *  Plugin Author [sphex1987](https://wordpress.org/support/users/sphex1987/)
 * (@sphex1987)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/hyperlink-error-2/#post-6720958)
 * Hi Marlimant,
 * Are you able to give me access to your site? So I can check, will just need WordPress
   username/password. Please email it and don’t post it here.
 * Thanks again for reporting the issue.
 *  Thread Starter [Marlimant](https://wordpress.org/support/users/marlimant/)
 * (@marlimant)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/hyperlink-error-2/#post-6720961)
 * I’m sorry the delay in the answer sphex1987.
    I cannot do that, but thank you
   for you offering anyway. Actually, I’m not using your plugin, I just wanted to
   help or advise you that issue.
 * Best regards,
 * Javier.
 *  Plugin Author [sphex1987](https://wordpress.org/support/users/sphex1987/)
 * (@sphex1987)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/hyperlink-error-2/#post-6720962)
 * Thanks for responding Javier.
 * Sorry for the problems caused by the plugin and thanks for letting me know about
   it.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Hyperlink error’ is closed to new replies.

 * ![](https://ps.w.org/wp-popup-optin/assets/icon-128x128.jpg?rev=1127572)
 * [WP Responsive Popup + Optin](https://wordpress.org/plugins/wp-popup-optin/)
 * [Support Threads](https://wordpress.org/support/plugin/wp-popup-optin/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-popup-optin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-popup-optin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-popup-optin/reviews/)

 * 8 replies
 * 2 participants
 * Last reply from: [sphex1987](https://wordpress.org/support/users/sphex1987/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/hyperlink-error-2/#post-6720962)
 * Status: not resolved