Humming bird causes isues with drop down menu

  • Resolved toguny

    (@toguny)


    2 years, 11 months ago

    When aktivating the plugin dropdown menus stop working ie. top level menu item “Praktisk informasjon” and the wp contact slider. What causes this, and what can I do to avoid it from happening?

    • This topic was modified 2 years, 11 months ago by toguny.
    • This topic was modified 2 years, 11 months ago by toguny.

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    2 years, 11 months ago

    Hi @toguny,

    Thank you for contacting us.

    Is it possible for you to re-activate the plugin, so we can check on the behavior with the top level menu dropdowns as well as contact slider? If not possible because of the site being live, would you be able to create a copy or staging site of the main one where we can check with the plugin activated?

    Best,
    Jonathan S

    Thread Starter toguny

    (@toguny)

    2 years, 11 months ago

    Hummingbird is activated again..

    Thread Starter toguny

    (@toguny)

    2 years, 11 months ago

    @wpmudev-support9 , however the issue is stil there

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    2 years, 11 months ago

    Hi @toguny,

    Sorry to hear the issue is still ongoing. Seems like the plugin is no longer enabled, could we know whether you had Asset Optimization enabled under Hummingbird > Asset Optimization when you noticed the issue?

    Could you please check whether temporarily deactivating Asset Optimization under Hummingbird > Asset Optimization > Settings > Deactivate makes any difference?

    If the above resolves the issue, then it would point it might be more related to the Asset Optimization configuration. Could we know whether you have Asset Optimization configure to “Automatic” or “Manual” Mode?

    Please do let us know how that goes, so that we could check further if needed.

    Kind Regards,
    Nithin

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    2 years, 11 months ago

    Hi @toguny,

    Since we haven’t heard from you in a while, I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 5 replies - 1 through 5 (of 5 total)
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