Title: Human visits includes bots or query error
Last modified: August 21, 2016

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# Human visits includes bots or query error

 *  Resolved [internet.se](https://wordpress.org/support/users/internetse/)
 * (@internetse)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/human-visits-includes-bots-or-query-error/)
 * I have installed slimstats on a wordpress and have notice that under the “visitor”(
   I have translated from swedish) tab that the graph is displaying bots and what
   not.. the title for the graph says “daily human visits” but next to that there
   is a box with “summary” and “human visits” these numbers do not match what is
   displayed on the graph.
 * And this is not all.. if I for example click on one day in the graph, it shows
   15 unique IP (blue line) and 3 visitors (green line). When I get to the hourly
   graph for that day, it can show something totally different. Unique IP (blue 
   line) has 18 hits and the same to visitors (9 hits). The “summery” displays human
   visitors: 2 and unique IPs: 3.
 * What is this Stats? nothing looks legit. it all looks really randomly..
 * Also I have notice that GoogleBot with the same IP has been registered as safari
   4 and as Googlebot, maybe that screws up things as one hit get counted as bot
   and the other one as human unique IP. And then some errors in the query..
 * [http://wordpress.org/extend/plugins/wp-slimstat/](http://wordpress.org/extend/plugins/wp-slimstat/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/human-visits-includes-bots-or-query-error/#post-3891645)
 * Hi there,
 * I understand your concerns, and while it “all looks really randomly” to you, 
   it seems to look perfectly consistent to the other 470k people who downloaded,
   installed and rated WP SlimStat. I assume the confusion stems from aggregated
   numbers, and the difference between visits, visitors, unique IPs and pageviews.
   Moreover, unfortunately there’s not much that we can do to control the accuracy
   of localizations, so if a term or concept is not translated correctly, that will
   end up adding more confusion to the pile.
 * We are working (slowly, it’s all done in our spare time, after all, and it’s 
   FREE) on adding all the definitions and tab descriptions to the documentation,
   in an attempt to clarify most of the numbers shown by WP SlimStat.
 * Please feel free to contact us if you have any questions.
 * Best,
    Camu
 *  Thread Starter [internet.se](https://wordpress.org/support/users/internetse/)
 * (@internetse)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/human-visits-includes-bots-or-query-error/#post-3891654)
 * Thanks for fast response!
 * But this is a problem.. why is it that when I click on one day in the graph that
   shows some hits it is totally different “zoomed in” to hourly graph?
 * if one day has 10 Unique IPs there should also only be 10 unique IPs in the hourly
   graph for the same day, this is not the case with slimstat, if the numbers could
   be consistent all way trough this would’t be any problem.
    As is right now, I
   cant be sure any of the stats are correct as I dont know what numbers are the
   correct ones.
 * And under summery, is that suppose to be the total of the unique IPs for a given
   period? say the period is 1st June – 31st June.
    Counting all the hits per day
   is not even close to whats listen under summery. Unique IPs in graph is != Unique
   IPs in summery, often I have more unique IPs after 2-3 days then what stated 
   under summery box.
 * I believe there is a filter error or something the graph has bots even if it 
   says its human stats, and the summery has real human stats.
 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/human-visits-includes-bots-or-query-error/#post-3891669)
 * It looks like you are right, we spotted a bug in the hourly graph related to 
   timezones. Just to make sure, what is your timezone? We will include a fix in
   the next upgrade. Thank you for your patience 🙂
 *  Thread Starter [internet.se](https://wordpress.org/support/users/internetse/)
 * (@internetse)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/human-visits-includes-bots-or-query-error/#post-3891675)
 * Okey nice!
 * My timezone is UTC/GMT +1 hour (Europe)
 * Hopefully this will solve the confusions Im having.
    I will mark this as resolved
   for now.
 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/human-visits-includes-bots-or-query-error/#post-3891752)
 * Yes, the timezone is definitely one issue that we found. Stay tuned for the new
   version! And please consider voting/reviewing our plugin as a way to say thank
   you for our work.
 * Camu
 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/human-visits-includes-bots-or-query-error/#post-3891812)
 * > if one day has 10 Unique IPs there should also only be 10 unique IPs in the
   > hourly graph for the same day, this is not the case with slimstat, if the numbers
   > could be consistent all way trough this would’t be any problem.
 * This is not true. Let’s say I am the only visitor and that I visit your site 
   on 7/1 at 10 AM, at 12 PM and at 3 PM, coming always from the same IP address.
   Now, if you look at the monthly view (day by day), you will see 1 Unique IP on
   7/1, but if you switch to the hourly view, you will see 1 at 10, 1 at noon and
   1 at 3 pm = 3 Unique IPs 😉
 * Hope this explains what you noticed.
 * Cheers,
    Camu
 *  Thread Starter [internet.se](https://wordpress.org/support/users/internetse/)
 * (@internetse)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/human-visits-includes-bots-or-query-error/#post-3891828)
 * Thank you for the explanation.
 * Now I understand that the IPs are grouped, it is unique ip for each day then 
   clicking on one day it shows unique ip for each hour etc.
 * When I click on the “visitors” tab, in the summary box, it says human visitors:
   31, Unique IPs: 23, is this info the total for the period?
    ex. 1 june – 30 june:
   if you have visit the page: 1st, 15th, 22nd of june with same IP, will that result
   in 1 human visitor and 1 unique IP under “Summery”-box? And the graph shows the
   amount of unique IPs/human visitors grouped by day and has nothing to do with
   the count under “summary”?
 *  Thread Starter [internet.se](https://wordpress.org/support/users/internetse/)
 * (@internetse)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/human-visits-includes-bots-or-query-error/#post-3891830)
 * What if I visit the page each hour (one session is max 30 min as it says in slimstat)
   with the same IP, would that result in 1 visit and 1 unique IP or 24 visits 1
   IP?
    Visitors in the daily human graph should have more hits then unique IPs 
   I believe. Human visitor should not be able to visit the homepage with more IPs
   then the amount of visits counted. This is how our stats look like and that gets
   confused (15 unique IPs and 3 Visits on the same day)

Viewing 8 replies - 1 through 8 (of 8 total)

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## Tags

 * [bots](https://wordpress.org/support/topic-tag/bots/)
 * [errors](https://wordpress.org/support/topic-tag/errors/)
 * [human](https://wordpress.org/support/topic-tag/human/)

 * 8 replies
 * 2 participants
 * Last reply from: [internet.se](https://wordpress.org/support/users/internetse/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/human-visits-includes-bots-or-query-error/#post-3891830)
 * Status: resolved