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HUGE problem with upgrade of WP and THESIS: site down (16 posts)

  1. BabetteHogan
    Member
    Posted 1 year ago #

    I can't gain access to my admin pages upon upgrading to the latest WP and THESIS versions. The Admin link won't work and now I even have an indication that the whole site is down.

    http://www.cazaderowinery.com

  2. WPyogi
    Forum Moderator
    Posted 1 year ago #

    Have you tried using FTP or Cpanel to rename your plugin's folder on the server -

    wp-content
         plugins.HOLD

    IF that does not let you login, try renaming your active theme -

    wp-content
         themes
            thesis.HOLD

    Make sure you do have a copy of a default theme in the themes folder.

  3. BabetteHogan
    Member
    Posted 1 year ago #

    I do not see a folder for plugins and in fact do not have any installed at this time.

    I will try your second suggestion.

  4. BabetteHogan
    Member
    Posted 1 year ago #

    I have tried your suggestion, but no change is seen. My website still reads:
    This website is temporarily unavailable, please try again later.

  5. WPyogi
    Forum Moderator
    Posted 1 year ago #

    Sounds like the updated didn't complete - so try a manual update:

    http://codex.wordpress.org/Updating_WordPress#Manual_Update

  6. BabetteHogan
    Member
    Posted 1 year ago #

    I'm confused about the updating of the contents. by individual files, do you really mean to manually build each folder and then each file within the folder?

    Also, i do not see the same content files. yikes.

  7. BabetteHogan
    Member
    Posted 1 year ago #

    Additionally, should I maintain your previous recommendation of marking thesis as thesis.HOLD?

    Thanks for the response.

  8. WPyogi
    Forum Moderator
    Posted 1 year ago #

    Yes, keep the theme on hold. Basically, you just need to replace all files and folder EXCEPT wp-content, wp-config and .htaccess. And delete the old versions first - to be sure the new ones get uploaded properly. You don't need to copy each file individually, no.

  9. BabetteHogan
    Member
    Posted 1 year ago #

    FYI the instructions on the link that you offered does suggest individual file upload, so that's where things might be getting a little confusing. Thanks for sticking with me on this.

  10. BabetteHogan
    Member
    Posted 1 year ago #

    To the best of my knowledge, I have followed your instructions. I still do not see my website. Next best step....????

  11. WPyogi
    Forum Moderator
    Posted 1 year ago #

    Did you continue with the rest of the steps:

    http://codex.wordpress.org/Updating_WordPress#Manual_Update

  12. BabetteHogan
    Member
    Posted 1 year ago #

    The instructions you sent also recommended deleting the .maintenance file. It actually appears as a folder - so do I just delete the file within or the entire folder?

    it also says: Lastly you should take a look at the wp-config-sample.php file, to see if any new settings have been introduced that you might want to add to your own wp-config.php.

    Sorry - but I don't know where either of those files are, nor do I read php and so don't know if I'd be able to select settings. Can you direct?

    thanks

  13. BabetteHogan
    Member
    Posted 1 year ago #

    BTW - if this is germaine, the site was seriously hacked over the last week, with 10 new users being added and a mess of things happening to the website.

    Oh, how I wish I could just hit restore to 2 weeks ago and start clean from there.

  14. BabetteHogan
    Member
    Posted 1 year ago #

    THe next problem is that I still can't get itno th eadmin pages for that wordpress account. I can't proceed with out that access, it appears.

  15. WPyogi
    Forum Moderator
    Posted 1 year ago #

    Looks like the site is working now? Are you able to login?

  16. BabetteHogan
    Member
    Posted 1 year ago #

    Thanks for the response. Because of a failed/partial upgrade of WordPress, some of the php files were not installed. My host site set back the clock and then I was able to upgrade.

    Still have all the hacking issues to anticipate in the future, but am otherwise okay. Cheers.

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