Support » Plugin: Media File Renamer - Auto & Manual Rename » HUGE PROBLEM – images switched between 2 product with look alike names

  • Resolved mazak77

    (@mazak77)


    Hi Jordy.

    There is a HUGE problem with your Media Renamer plugin.

    I have some products on my Woocommerce store which have look-alike name like:

    – phone charger for android

    – android phone charger bracelet.

    The names are not the same, it is 2 different products.

    After bulk renaming my images (8000+ images) I see some images that are inverted between products!

    And it only happens with products having similar (but not same) names..;.

    Please fix this issue ASAP, now I have to check my +900 product images… it’s supposed to be a time saver, now it’s the contrary.

    Plus I’m a pro version user.

    Sory to be harsh but it’s really annoying, to say the least.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    Sorry about the issue. But actually, the plugin in its current version is working for many thousands of users, and among them, there is about 30% of WooCommerce users. I doubt there is a big bug about it, but of course, as a plugin that messes with files, anything can happen, and a tiny imperceptible user error can also lead to that (and it happened many times in the past, that’s why I am saying it, but I am not saying it happened in your case).

    You should contact me directly here: https://meowapps.com/contact

    Then the best would be to be able to reproduce the bug on a fresh install that I can provide you. On my side, I ran a quick test but everything is working fine. There are too many factors and it might be a mix of the plugins you use exactly, your settings and your exact process.

    If there is a bug, that will be definitely fixed ASAP.

    Same problem of switching images with similar names. What was the problem and the solution here.

    Plugin Author Jordy Meow

    (@tigroumeow)

    Hi @raulst,

    Do you think you could try to replicate the bug? If you can find a way for me to experience it, I will definitely find a fix.

    I can also share a fresh install of WordPress for testing if you like.

    Hi Jordy – my guess is that you are doing a partial match and working on the first thing found. – see my report.

Viewing 4 replies - 1 through 4 (of 4 total)
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