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[Resolved] Huge Problem How can I fix it?

  • [Topic line decapped – Please do not post in all caps – it’s considered yelling]

    I activated a plugin and this happened: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /data/14/1/100/114/1263114/user/1347648/htdocs/wp-content/themes/churchope/classes/Admin/Theme/Item/Events.php on line 96

    The website is for a regionally well-known NPO and now I can’t access the dashboard. How do I fix this?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Can you try removing the new theme via FTP, so that only the old 9workable) theme is in use ?

    WPyogi

    @wpyogi

    Forum Moderator

    Yes, per the above, try deactivating the theme and/or plugins via FTP:

    http://codex.wordpress.org/Login_Trouble

    Removing the theme via FTP? Before i do this, I just want to be cautious: I found out via searching on google and this forum that this is likely a PHP memory problem. Also, my host is network solutions and I’ve heard that fixing the PHP problem through that host is INCREDIBLY tricky.

    Also, is there a chance that my content and anything regarding the layout/design/settings of the site could be affected/changed?

    And I can still access the actual site – I just can’t get into the dashboard/admin.

    I’ve blindly stumbled upon the file manager. Is there a way I can fix this problems by deleting files?

    Before you do anything, do a full backup, it should only take 5 mins or so.

    My understanding is that themes and plugins are static pages, so after the backup, remove the plugin via FTP, the one that was activated today.

    what about a restore? Maybe going back a day. Could that fix the problem? If so, should I still do a back-up first?

    Yes, a restore may well fix the problem, and yes, I would do a backup first..

    Problem solved! Thanks to pete and everyone who replied!

Viewing 8 replies - 1 through 8 (of 8 total)
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