Title: Huge it forms doesn’t work
Last modified: February 1, 2018

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# Huge it forms doesn’t work

 *  [program1011](https://wordpress.org/support/users/program1011/)
 * (@program1011)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/huge-it-forms-doesnt-work/)
 * Huge it forms doesn’t save data and doesn’t send letters
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhuge-it-forms-doesnt-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [huge-it-support-1](https://wordpress.org/support/users/huge-it-support-1/)
 * (@huge-it-support-1)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/huge-it-forms-doesnt-work/#post-9929445)
 * Dear program1011,
 * Thanks for reaching out us. Please try to
 * 1) deactivate/activate the plugin and clear cache files
    2) deactivate all your
   plugins and check if the options work in that case 3) use another browser when
   making the changes.
 * We will wait for your results.
 * Thanks
 *  [matchfish](https://wordpress.org/support/users/matchfish/)
 * (@matchfish)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/huge-it-forms-doesnt-work/#post-10188577)
 * Huge IT forms just disappeared. You said to replace a frontend_view.php file 
   but didn’t give a location for this file. Where can we find this – or did you
   update the plug-in like you said you were going to?
 * I have waited for a couple of weeks for this.
 *  [weightlosssurgery](https://wordpress.org/support/users/weightlosssurgery/)
 * (@weightlosssurgery)
 * [8 years ago](https://wordpress.org/support/topic/huge-it-forms-doesnt-work/#post-10231935)
 * Huge IT cost our business 20000 usd in lost sales. After they did support the
   whole website had to be restored as they disabled everything and reset our website
   to standard without taking a backup.
    I have paid for both form and for retreive
   but when there is nothing to retreive because the plugin stops working and no
   alerts come.
 * The solution Huge form came with was well just disable your whole website as 
   you have some conflicting plugin. We switched to Gravity forms which just worked
   out of the box and got no refund. Hugeform is really the worst experience just
   stay away.
 * Soren

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Huge it forms doesn’t work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/forms-contact_354cbf.svg)
 * [Forms - Form builder and Contact form](https://wordpress.org/plugins/forms-contact/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/forms-contact/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/forms-contact/)
 * [Active Topics](https://wordpress.org/support/plugin/forms-contact/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/forms-contact/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/forms-contact/reviews/)

## Tags

 * [disappeared](https://wordpress.org/support/topic-tag/disappeared/)

 * 3 replies
 * 4 participants
 * Last reply from: [weightlosssurgery](https://wordpress.org/support/users/weightlosssurgery/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/huge-it-forms-doesnt-work/#post-10231935)
 * Status: not resolved