huge gap :(

  • furuba

    (@furuba)


    4 years, 11 months ago

    Hello, I downloaded version 13.0.3. This version is not compatible with the WPBakery Page Builder. See image: https://prntscr.com/vv3l0f
    Everything was fine before. Now there is a huge gap between the heading and the text. 🙁 Do I have to change something in the settings? 🙁

    • This topic was modified 4 years, 11 months ago by furuba.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author VeronaLabs

    (@veronalabs)

    4 years, 11 months ago

    Hi,

    Thanks for alerting us to this incompatibility. I’m very sorry for what happened.

    We tried our best last week and release an update yesterday. Please update your plugin to v13.0.4.

    Again, we apologize for this inconvenience.

    Have a safe and nice weekend.

    Best,

    Thread Starter furuba

    (@furuba)

    4 years, 11 months ago

    Hello, that’s not a problem. I thank you for the great plugin. Unfortunately the problem is not solved for me with version v13.0.4.
    I posted another picture. As soon as I deactivate the plugin, everything is fine.
    image: https://prntscr.com/vw9it1

    I also uninstalled it and reinstalled it. Unfortunately, the problem remains. Or is it maybe because of my WPBakery Page Builder version 6.4.1? Have you tested it with a WPBakery Page Builder version?

    Plugin Author VeronaLabs

    (@veronalabs)

    4 years, 11 months ago

    Hi,

    Please take a look at the below screenshot:
    https://www.dropbox.com/s/plbelepum3p29rd/screencapture-wp-statistics-local-wp-admin-post-php-2020-12-05-13_31_24.png?dl=0

    The gap is not caused by our plugin and it’s caused by your theme or another plugin.

    Best,

    Thread Starter furuba

    (@furuba)

    4 years, 11 months ago

    Hmm strange. If I deactivate your plugin, everything is fine. Thanks anyway. I will update WPBakery Page Builder. Thank you

    Thread Starter furuba

    (@furuba)

    4 years, 11 months ago

    Hello again, my WPBakery Page Builder is now up to date. Unfortunately, I still have the big gap. I also got a fatal error message. Here is the error message:

    Ein Fehler vom Typ E_ERROR wurde in der Zeile 78 der Datei /home/www/AMENITRA/amenitra.de/wp-content/plugins/wp-statistics/includes/classes/class-wp-statistics-welcome.php verursacht. Fehlermeldung: Uncaught Error: Class ‘WP_Statistics_Updates’ not found in /home/www/AMENITRA/amenitra.de/wp-content/plugins/wp-statistics/includes/classes/class-wp-statistics-welcome.php:78
    Stack trace:
    #0 /home/www/AMENITRA/amenitra.de/wp-includes/class-wp-hook.php(287): WP_Statistics_Welcome::do_welcome(Object(Plugin_Upgrader), Array)
    #1 /home/www/AMENITRA/amenitra.de/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #2 /home/www/AMENITRA/amenitra.de/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /home/www/AMENITRA/amenitra.de/wp-admin/includes/class-plugin-upgrader.php(371): do_action(‘upgrader_proces…’, Object(Plugin_Upgrader), Array)
    #4 /home/www/AMENITRA/amenitra.de/wp-admin/includes/ajax-actions.php(4452): Plugin_Upgrader->bulk_upgrade(Array)
    #5 /home/www/AMENITRA/amenitra.de/wp-includes/class-wp-hook.php(287): wp_ajax_update_plugin(”)
    #6 /home/www/AMENITRA/amenitra.de/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #7 /home/www/AMENITRA/amenitra.de/wp-include

    Unfortunately I will deactivate it first. 🙁 A shame. Hope there will be an update.

    haydnjames

    (@haydnjames)

    4 years, 11 months ago

    @veronalabs

    This issue IS caused by WP Statistics 13.0.4.

    The issue relates to this line of CSS:

    
.ui-sortable {
 min-height:100px
}

    On line 934 of admin.min.css loaded by WP Stastics. You’re forcing a min-height on all the available slots. So if the chart is either disabled or shown in a different place within the page (i.e. below the editor area) it leads to the excessive space between the title and the editor box.

    • This reply was modified 4 years, 11 months ago by haydnjames.
    Thread Starter furuba

    (@furuba)

    4 years, 11 months ago

    @haydnjames haydnjames Oh Woooowww you are great. Thank you for the info. I hope the author @veronalabs sees your post and updates it! Thank you 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘huge gap :(’ is closed to new replies.