Support » Plugin: Jetpack by WordPress.com » Huge Chunk o' Whitespace

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi! I’ve seen that before, and it’s usually something caused by your theme. Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

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    The Author Jack Foreigner

    (@the-author-jack-foreigner)

    Funny, my theme-maker told me it’s a Jetpack Comments issue! 😉

    Well, it only happens sometimes — “quite often,” as I’d said, but still not always — so most any blog post on my site would do, if you reload it enough anyway: check out http://jack-foreigner.com/chinese-century-novels for example…scroll to the bottom where it says “Have Your Say!” and see if there ain’t a big ol’ block o’ whitespace there (reload if need be)….

    I do notice, FWIW, that sometimes slow page-loading causes the whole expanded Jetpack Comments form to be displayed. Perhaps the whitespace is related to this somehow?

    And, while we’re at it: any way to change the default “Enter your comment here…” textfield value??

    Plugin Contributor Richard Archambault

    (@richardmtl)

    I do notice, FWIW, that sometimes slow page-loading causes the whole expanded Jetpack Comments form to be displayed. Perhaps the whitespace is related to this somehow?

    I get the same impression. If I reload the page, it doesn’t happen again, which would make sense, because by that point I have all of the resources cached, so there is no reason for the site to load slowly. However, I do see it happening on other posts sometimes; again, it doesn’t repeat if I reload the page. I tried running your site through Pingdom’s tool, and the result wasn’t great:

    http://tools.pingdom.com/fpt/#!/dpx8A5/http://jack-foreigner.com/chinese-suspense-novels/

    It took a while for your server to respond, and there were several assets that were a 404. You might want to look into fixing those issues, and that will likely solve the white space issue with the comments form.

    any way to change the default “Enter your comment here…” textfield value??

    No, since the comments form is loaded from WordPress.com’s servers; we’d have to change the text there (and thus, for all WordPress.com sites) if we were to change the placeholder text.

    The Author Jack Foreigner

    (@the-author-jack-foreigner)

    Aaaaagggrrhhh — BLUEHOST!!!!!

    I don’t know how it’s so highly regarded in the WP community, allegedly…but they’re down a good eighth of the time it seems and I guess this whitespace issue is just related to their typically slow servers.

    Wouldn’t surprise me in the least! I thought their CloudFlare CDN was suppose to improve things….

    Okay, thanks very much for the confirm. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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