Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Huge bandwidth increase

  • Resolved kellmb

    (@kellmb)


    We had a sudden spike in bandwidth on the 17th that drove our site 20gb over it’s bandwidth usage limits and on investigation next-gen gallery was found to be the culprit. Has something changed? this is what the host came back with…

    We've tracked down the usage and it has come from one of your own website plugins:
    From the logs it appears you may have been converting images. It looks like this was done via - nextgen-gallery
    
    81.19.177.194 - - [17/Dec/2021:12:31:18 +0000] "GET /wp-content/gallery/recent-work-we-have-completed/thumbs/thumbs_IMG_0492.jpg HTTP/1.1" 200 11128 "https://www.delaneyplumbing.co.uk/wp-content/gallery/recent-work-we-have-completed/thumbs/thumbs_IMG_0492.jpg" "WordPress/5.8.2; https://www.delaneyplumbing.co.uk"
    81.19.177.194 - - [17/Dec/2021:12:31:18 +0000] "GET /wp-content/gallery/recent-work-we-have-completed/IMG_0481.jpg HTTP/1.1" 200 280233 "https://www.delaneyplumbing.co.uk/wp-content/gallery/recent-work-we-have-completed/IMG_0481.jpg" "WordPress/5.8.2; https://www.delaneyplumbing.co.uk"
    81.19.177.194 - - [17/Dec/2021:12:31:18 +0000] "GET /wp-content/gallery/recent-work-we-have-completed/IMG_0481.jpg HTTP/1.1" 200 280233 "https://www.delaneyplumbing.co.uk/wp-content/gallery/recent-work-we-have-completed/IMG_0481.jpg" "WordPress/5.8.2; https://www.delaneyplumbing.co.uk"
    81.19.177.194 - - [17/Dec/2021:12:31:18 +0000] "GET /wp-content/gallery/recent-work-we-have-completed/IMG_0492.jpg HTTP/1.1" 200 137707 "https://www.delaneyplumbing.co.uk/wp-content/gallery/recent-work-we-have-completed/IMG_0492.jpg" "WordPress/5.8.2; https://www.delaneyplumbing.co.uk"
    81.19.177.194 - - [17/Dec/2021:12:31:18 +0000] "GET /wp-content/gallery/recent-work-we-have-completed/thumbs/thumbs_IMG_0481.jpg HTTP/1.1" 200 12784 "https://www.delaneyplumbing.co.uk/wp-content/gallery/recent-work-we-have-completed/thumbs/thumbs_IMG_0481.jpg" "WordPress/5.8.2; https://www.delaneyplumbing.co.uk"
    
    [root@swh52 ~]# grep 81.19.177.194 /home/wbggzwen/logs/delaneyplumbing.co.uk-ssl_log-Dec-2021* | wc -l
    210900
    
    As this snippet from the logs show, the plugin is listing which image it has to create a thumbnail of, then instead of using that internal file location, its going to the website address to get it via http instead!
    Thusa creating a ton of http traffic on the website, from within.
    
    This seems to be what has created the 32gb of internal traffic, as the gallery is pulling in images via the full website address, and not internally from the WP Media library.
    
    There is clearly something wrong with it too, because to create 32gb of traffic would require you to "Create thumbs" almost 200 times...
    Your log files contain 210,900 entries like this, matching the http usage times in the bandwidth charts, which is accurate for the usage.

    can you help resolve this? we have disabled the plugin for now.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Imagely

    (@imagely)

    Hi @kellmb,

    Could you please let us know what gallery display type are you mainly using for your galleries? This sounds like a potentially valid case if using the premium gallery display types but those aren’t a part of NextGen Gallery which is free.

    Please reach our support team directly at https://www.imagely.com/support/ should you have any Pro related questions since due to the forum’s rules, we are not allowed to provide Pro support here in the forum.

    Thanks for your understanding!

    Thread Starter kellmb

    (@kellmb)

    Hi They are using the free version. I am sorry I don’t know where to look for what display type they are useing.

    My host has shut down my site due to NG self requests.

    Your site is constantly making requests to itself, without any outside connections:
    
    Dec 21 13:49:25 10.10.1.10 apache2: 229268 - 472 444 - 0 0 0 510 -- 64.207.139.124 - - [21/Dec/2021:13:49:25 -0800] "GET /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/widget/static/widgets.css HTTP/1.1" 404 273 "http://www.culturedpearl.us/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/widget/static/widgets.css" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36" "-"
    Dec 21 13:49:25 10.10.1.10 apache2: 229268 - 558 444 - 0 0 0 347 -- 64.207.139.124 - - [21/Dec/2021:13:49:25 -0800] "GET /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/thumbnails/nextgen_basic_thumbnails.css HTTP/1.1" 404 273 "http://www.culturedpearl.us/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/thumbnails/nextgen_basic_thumbnails.css" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36" "-"
    Dec 21 13:49:25 10.10.1.10 apache2: 229268 - 546 444 - 0 0 0 308 -- 64.207.139.124 - - [21/Dec/2021:13:49:25 -0800] "GET /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/slideshow/ngg_basic_slideshow.css HTTP/1.1" 404 273 "http://www.culturedpearl.us/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/slideshow/ngg_basic_slideshow.css" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36" "-"
    Dec 21 13:49:25 10.10.1.10 apache2: 229268 - 472 444 - 1 0 0 711 -- 64.207.139.124 - - [21/Dec/2021:13:49:25 -0800] "GET /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/widget/static/widgets.css HTTP/1.1" 404 273 "http://www.culturedpearl.us/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/widget/static/widgets.css" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36" "-"
    Dec 21 13:49:25 10.10.1.10 apache2: 229268 - 558 444 - 0 0 0 345 -- 64.207.139.124 - - [21/Dec/2021:13:49:25 -0800] "GET /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/thumbnails/nextgen_basic_thumbnails.css HTTP/1.1" 404 273 "http://www.culturedpearl.us/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/thumbnails/nextgen_basic_thumbnails.css" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36" "-"
    Dec 21 13:49:25 10.10.1.10 apache2: 229268 - 546 444 - 0 0 0 402 -- 64.207.139.124 - - [21/Dec/2021:13:49:25 -0800] "GET /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/slideshow/ngg_basic_slideshow.css HTTP/1.1" 404 273 "http://www.culturedpearl.us/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/slideshow/ngg_basic_slideshow.css" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36" "-"
    Dec 21 13:49:26 10.10.1.10 apache2: 229268 culturedpearl.us 432 16134 - 0 0 0 7295751 -- 64.207.139.124 - - [21/Dec/2021:13:49:18 -0800] "GET /wp-content/uploads/4c13aa5ba66c91f0f14be52f4b2153f5.css?generated=1640035751 HTTP/1.1" 404 23669 "http://www.culturedpearl.us/wp-content/uploads/4c13aa5ba66c91f0f14be52f4b2153f5.css?generated=1640035751" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36" "-"
    Dec 21 13:49:26 10.10.1.10 apache2: 229268 culturedpearl.us 432 16134 - 1 0 0 10794547 -- 64.207.139.124 - - [21/Dec/2021:13:49:15 -0800] "GET /wp-content/uploads/4c13aa5ba66c91f0f14be52f4b2153f5.css?generated=1640035751 HTTP/1.1" 404 23669 "http://www.culturedpearl.us/wp-content/uploads/4c13aa5ba66c91f0f14be52f4b2153f5.css?generated=1640035751" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36" "-"
    
    Your site has made 89,960 requests to itself within this hour alone.
    Thread Starter kellmb

    (@kellmb)

    i think it must have something to do with the last update, it’s only jus started happening

    Plugin Author Imagely

    (@imagely)

    Hi @kellmb,

    We hope that you wouldn’t mind reaching our support team directly using https://www.imagely.com/report-bug/ form so we could inspect the issue directly.

    Thanks

    Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers! 🙂

    Thread Starter kellmb

    (@kellmb)

    no it isn’t resolved, it’s just its been Christmas and I’ve been busy. I still have no idea why the plug in did what it did, or how to stop it doing it again. I have disabled it for now, but we need a solution. i will contact them directly.

Viewing 7 replies - 1 through 7 (of 7 total)
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