[Resolved] HubSpot and shortcode plugin settings keep resetting
I recently installed the HubSpot for WordPress plugin. The site is in development with an IP address to the host account running PHP5 in a Linux/cPanel environment.
After creating the needed forms in HubSpot I copied the HTML for the forms and pasted 3 of them into the shortcode textarea boxes then saved to insert the shortcode on the appropriate pages of the site. It worked for about 5 minutes and allowed me to submit a form successfully.
When I returned to the HubSpot settings and selected shortcodes the three codes that were previously created were no longer there. I saw the message the create the forms in HubSpot then paste the form html here but the textarea box was no longer visible nor could I refresh to make it come active again. Following this the account information in the hubspot plugin was also reset. I have now tried resetting the plugin with the Hubspot account info five to six times each time only to see the settings reset.
I have deactivated the plugin and reactivated it to make the shortcode textarea come available again only to see it repeat the same issue. I’ve uninstalled and reinstalled the plugin to reactivate the shortcode textarea only to see it happen again.
Any and all help at this point is greatly appreciated. I know the plugin has to be better than this.
Thanks in advance for the help.
- The topic ‘[Resolved] HubSpot and shortcode plugin settings keep resetting’ is closed to new replies.