Title: https://wordpress.org/plugins/redis-cache/
Last modified: July 22, 2026

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# https://wordpress.org/plugins/redis-cache/

 *  Resolved [ricardoaraujo330](https://wordpress.org/support/users/ricardoaraujo330/)
 * (@ricardoaraujo330)
 * [2 weeks, 3 days ago](https://wordpress.org/support/topic/https-wordpress-org-plugins-redis-cache/)
 * Hello,
 * I am using **Object Cache Pro 1.25.5 provided and installed through Cloudways**,
   not the free Redis Object Cache plugin. I could not find a separate public support
   channel for Object Cache Pro, so I am reporting the issue here in case you can
   redirect it to the appropriate team.
 * The following WordPress admin pointer keeps reappearing after clicking **Dismiss**:
 * > You can now access Object Cache Pro more easily. Open Settings > Object Cache
   > to see cache analytics and configure the various features included in the plugin.
 * The pointer closes, but the dismissed state is not persisted. After reloading
   or navigating to another admin page, it appears again.
 * I investigated and confirmed that `objectcache-setting-pointer` was not being
   added to the administrator’s `dismissed_wp_pointers` user meta. Manually adding
   that identifier through `update_user_meta()` and clearing the user cache resolved
   the issue permanently.
 * The pointer appears to use the standard `dismiss-wp-pointer` AJAX action from:
 *     ```wp-block-code
       resources/js/pointer.js
       ```
   
 * It may be worth checking whether this AJAX request can fail silently or whether
   the user-meta cache is not invalidated correctly after Redis object caching is
   enabled.
 * Environment:
    - Object Cache Pro 1.25.5, supplied by Cloudways
    - WordPress 7.0.2
    - WooCommerce 10.9.4
    - PHP 8.3
    - MariaDB 10.6
    - Redis with PhpRedis
    - Cloudways Flexible
 * Thank you.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/)
 * (@tillkruess)
 * [2 weeks, 2 days ago](https://wordpress.org/support/topic/https-wordpress-org-plugins-redis-cache/#post-18973485)
 * Hey! This is working for me locally. Is maybe the AJAX request failing on your
   end? Are you seeing any errors in your logs?

Viewing 1 replies (of 1 total)

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 * ![](https://ps.w.org/redis-cache/assets/icon-256x256.gif?rev=2568513)
 * [Redis Object Cache](https://wordpress.org/plugins/redis-cache/)
 * [Support Threads](https://wordpress.org/support/plugin/redis-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/redis-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/redis-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/redis-cache/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Till Krüss](https://wordpress.org/support/users/tillkruess/)
 * Last activity: [2 weeks, 2 days ago](https://wordpress.org/support/topic/https-wordpress-org-plugins-redis-cache/#post-18973485)
 * Status: resolved