Title: https error when moving to “Matomo Admin”
Last modified: October 12, 2020

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# https error when moving to “Matomo Admin”

 *  Resolved [peter.matthesius](https://wordpress.org/support/users/petermatthesius/)
 * (@petermatthesius)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/https-error-when-moving-to-matomo-admin/)
 * Hi Team,
 * I use the most recent versions of WP and the great Mamoto plugin.
    SSL works 
   well with the frontend and all other plugins.
 * When trying to access “Momoto Admin”, “Reports” or “Tag Manager” pages I get 
   a “Page unsecure” error in multiple browsers.
 * The url is correctly in the “Diagnose” section of Mamoto.
 * Thanks for any advise.
 * Peter

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Thomas](https://wordpress.org/support/users/tsteur/)
 * (@tsteur)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/https-error-when-moving-to-matomo-admin/#post-13524733)
 * Hi [@petermatthesius](https://wordpress.org/support/users/petermatthesius/)
 * sorry about this. Which browser are you having this issue with? By any chance
   is it MS Edge? Do you know what exactly the message says in this case?
 *  Thread Starter [peter.matthesius](https://wordpress.org/support/users/petermatthesius/)
 * (@petermatthesius)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/https-error-when-moving-to-matomo-admin/#post-13524773)
 * Hi [@tsteur](https://wordpress.org/support/users/tsteur/),
 * thanks for picking this up.
    Yes MS Edge (Version 86.0.622.38) 64bit on Win10
   Pro.
 * The message says in short:
    Website is insecure, possible phishing. Generated
   by MS Defender Smartscreen.
 * I reported the site url as safe to MS
    -  This reply was modified 5 years, 6 months ago by [peter.matthesius](https://wordpress.org/support/users/petermatthesius/).
 *  Plugin Author [Thomas](https://wordpress.org/support/users/tsteur/)
 * (@tsteur)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/https-error-when-moving-to-matomo-admin/#post-13524969)
 * Thanks [@petermatthesius](https://wordpress.org/support/users/petermatthesius/)
 * This is actually a known issue ( see [https://github.com/matomo-org/wp-matomo/issues/339](https://github.com/matomo-org/wp-matomo/issues/339)).
   You can ignore this message and ideally you click on “Report as safe” so Microsoft
   becomes aware of this or you can click on “Show unsafe content” (see the previous
   link, I think you get to see those buttons by clicking on the icon left to the
   URL).
 * We have been trying to reach Microsoft to remove this false alert but we haven’t
   heard back from them.
 * I’ll try to detect it in the future if someone uses Matomo using Edge browser
   and then show a message so it’s more clear what is happening and what to do in
   this case.
 * Sorry about that but for now the only workaround is to click on one of those 
   mentioned buttons. We’re hoping MS will eventually fix this.
 *  Plugin Author [Thomas](https://wordpress.org/support/users/tsteur/)
 * (@tsteur)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/https-error-when-moving-to-matomo-admin/#post-13525372)
 * [@petermatthesius](https://wordpress.org/support/users/petermatthesius/) I’ll
   close this issue for now as there is unfortunately nothing we can do for now.
   We have added a check to the system report under the browser section in the hope
   users will become aware of this issue more easily and will still look into further
   ways to improve the situation.
 *  Thread Starter [peter.matthesius](https://wordpress.org/support/users/petermatthesius/)
 * (@petermatthesius)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/https-error-when-moving-to-matomo-admin/#post-13532648)
 * [@tsteur](https://wordpress.org/support/users/tsteur/)
 * Just for your information: I filed this behaviour at Microsoft via the link provided
   in the error message and they solved it within 24 hours 😉
 *  Plugin Author [Thomas](https://wordpress.org/support/users/tsteur/)
 * (@tsteur)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/https-error-when-moving-to-matomo-admin/#post-13535247)
 * Thanks for that [@petermatthesius](https://wordpress.org/support/users/petermatthesius/)
   This will definitely help in the hope that they will eventually solve this for
   all WordPress installation as currently the next user might have to go through
   the same thing.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘https error when moving to “Matomo Admin”’ is closed to new replies.

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## Tags

 * [https. SSL](https://wordpress.org/support/topic-tag/https-ssl/)

 * 6 replies
 * 2 participants
 * Last reply from: [Thomas](https://wordpress.org/support/users/tsteur/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/https-error-when-moving-to-matomo-admin/#post-13535247)
 * Status: resolved