Support » Plugin: BackWPup - WordPress Backup Plugin » HTTP response test error, timed out after 15001 milliseconds

  • Resolved HikingMike


    Hi, I checked and noticed BackWPup had not been backing up – there was no file in my Dropbox, and no logs in the logs screen. The next scheduled time looks good. So I tried to “Run now” under jobs and received the error: “The HTTP response test get an error “Connection timed out after 15001 milliseconds”Not expected HTTP response body:”.

    I use this plugin on two other websites and it works well. I need to troubleshoot what is causing the problem on this website. I believe I used similar settings.

    I tried the troubleshooting steps in the FAQ, at least the ones I understood.

    * Your host does not allow loop back connections. (If you know what WP_ALTERNATE_CRON is, try it.)
    — I’m not sure if it allows loop back connections or not. This may be the error. How do I check?

    * Your WordPress root directory or backup directory requires authetification. Set username and password in Settings->Network.
    I haven’t had need to do this on other websites, but I tried anyway. I tried changing to Basic auth, and using a Linux user, but I am not sure which user needs to go here. I also tried a WordPress user and that had no effect.

    I tried to go to the URL but nothing shows, and no source code.

    * The Server can’t resolve its own hostname.
    I’m not sure how to troubleshoot this

    * A plugin or theme is blocking the request.
    I am very limited in disabling plugins but I may be able to try.

    I have just updated the plugin BackWPup with no change. I appreciate any help!

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Daniel Hüsken


    Can you try to disable Plugins if ther a problem with a other Plugin ?

    Thanks for your reply. I haven’t been able to troubleshoot this much yet. The first plugin I disabled caused problems.

    Do you have any suggestions of the active plugins below to try?

    Advanced Excerpt
    All In One Rich Snippets
    Allow PHP in Posts and Pages
    Breadcrumb NavXT
    Contact Form 7
    Contact Form DB
    Custom Post Type UI
    Duplicate Post
    Force Strong Passwords
    Google Universal Analytics
    Maintenance Mode
    PHP Code for posts
    Post Type Switcher
    Search Regex
    Simple Fields
    Simple Image Sizes
    Solid Code Theme Editor
    TinyMCE Advanced
    UberMenu 2 – WordPress Mega Menu Plugin
    W3 Total Cache
    WordPress HTTPS
    Yoast SEO

    Plugin Author Daniel Hüsken


    I can’t say it definitily. but try W3TC and Redirects

    Hmm, no luck with both of those deactivated. I tried WooCommerce as well. I will keep trying. Thank you.

    Hi !

    I have the same problem, it is a new installation without plugins ! (WordPress 4.3.1)

    The HTTP response test get an error “Connection timed out after 15001 milliseconds”Not expected HTTP response body:

    Thank !

    I solved the problem…
    …Recording the Permanent link again.

    Daniel, I have tried disabling every plugin now – no success. I disabled them in groups of 2-4 at a time, then tried to run the backup job. Each time I had the same error.

    patowins, what exactly did you try that fixed it for you?

    Plugin Author Daniel Hüsken


    With Webserver did you use ?

    Apache 2.4.7 on Ubuntu. PHP 5.5.9.
    Thanks for your help.

    Plugin Author Daniel Hüsken


    That look all ok. With hoster is it ?

    Self-hosted. Maybe network settings can affect this?

    Plugin Author Daniel Hüsken


    Yes, can be. Can the server resolve its own hostname and reach himselv over the ip it gets back?

    Workarount is add Domain and ip adresse in hosts file.

    Hello everybody,

    I have the same error “The HTTP response test get an error “Connection timed out after 15166 milliseconds”Not expected HTTP response body:”

    forgive me, but I did not understand how to fix it…

    you can give me some guidance?




    I have the same problem with WPBackup 3.2.2 on WordPress 4.3.
    Wordpress is hosted on a Root Server with Apache 2, PHP 5 and MySQL.

    The Database-only Backup works fine.

    “Der HTTP Antwort Test bekommt diesen Fehler “Connection timed out after 15000 milliseconds”Nicht erwartete HTTP Body: “

    Can I post any debug information to the thread that helps you to localize the problem?

    Thanks for the comment fchristian.

    I tried the same idea, database only, but I still received the same error.

Viewing 15 replies - 1 through 15 (of 17 total)
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