Title: HTTP error Last modified: August 31, 2016 --- # HTTP error * Resolved [lennonrich](https://wordpress.org/support/users/lennonrich-1/) * (@lennonrich-1) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/) * Hello, * When I try to upload PDFs, I get an “httperror” message on the right-hand pane and the document doesn’t show in the library until you close the media library and re-enter, and it’s also stopped generating thumbnails. Other media types, such as JPG and PNG work fine, but PDFs just won’t generate properly. * I’m not sure what info you’ll need in order to help me diagnose the issues we’re experiencing, but any help anyone’s able to give would be gratefully received 🙂 Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/http-error-87/page/2/?output_format=md) [→](https://wordpress.org/support/topic/http-error-87/page/2/?output_format=md) * Plugin Author [Mizuho Ogino](https://wordpress.org/support/users/fishpie/) * (@fishpie) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252727) * Hi lennonrich * Thank you for your feedback. * I think HTTPerror problem is 90% in file size, RAM memory, and not failing Imagick library. Have you tested to upload smaller one? If it works, Increase values in php.ini, for example: * memory_limit = 64M upload_max_filesize = 64M post_max_size = 64M * And add the following code to wp-config.php: * define(‘WP_MEMORY_LIMIT’, ’64M’) * If your server has not enough memory, try uncheck “Customize Generated Image properties” in the options setting page of the plugin. * Thread Starter [lennonrich](https://wordpress.org/support/users/lennonrich-1/) * (@lennonrich-1) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252851) * Hello, * Firstly, many thanks for your help so far. * Tried to upload a 5kb PDF and still getting the error, even after applying those fixes. The PHP config is: * ``` memory_limit = 256M upload_max_filesize = 32M post_max_size = 32M ``` * For reference, this is the error we’re getting: [Hosted on Imgur](https://i.imgur.com/BSbIRLo.png) * This is the size of the PDF file we’re trying to update: [Hosted on Imgur](https://i.imgur.com/jCfDPrz.png) * And if you close the media browser and then re-open it, the file is there, albeit without a thumbnail: [Hosted in Imgur](https://i.imgur.com/aFzlfbe.png) * Could this be a permissions issue on the host? * Thanks in advance! * Plugin Author [Mizuho Ogino](https://wordpress.org/support/users/fishpie/) * (@fishpie) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252874) * Thanks for giving it a try! * Can you check the wp-content/debug.log file for errors? If you don’t have it, please add the following to your site’s wp-config.php file. * ``` define('WP_DEBUG', true); if ( WP_DEBUG ) { define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false); @ini_set('display_errors',0); } ``` * And let me know what you findings. * Thread Starter [lennonrich](https://wordpress.org/support/users/lennonrich-1/) * (@lennonrich-1) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252880) * Hiya, * So this is the error message: * [12-Apr-2016 08:11:27 UTC] PHP Fatal error: Call to undefined method Imagick:: setImageAlphaChannel() in /home/bathandnortheast/public_html/assets/plugins/pdf- image-generator/pdf-image-generator.php on line 276 * I then tried it with a different PDF, just to test: [12-Apr-2016 08:17:01 UTC] PHP Fatal error: Call to undefined method Imagick::setImageAlphaChannel() in / home/bathandnortheast/public_html/assets/plugins/pdf-image-generator/pdf-image- generator.php on line 276 * However, ImageMagick is definitely installed on the server: [Hosted on Imgur](http://i.imgur.com/UYh3TU4.png) * Could it be because our wp-content directory has been renamed ‘assets’ for security? * Many thanks again for your assistance! * Plugin Author [Mizuho Ogino](https://wordpress.org/support/users/fishpie/) * (@fishpie) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252882) * Thanks for reporting, it really helps! * setImageAlphaChannel() requires imageMagick 6.3.8 or newer. I think your ImageMagick version is older than the required minimum. * I uploaded the Development version 1.4.0b. This version verify imageMagick version and separate process. * [https://downloads.wordpress.org/plugin/pdf-image-generator.zip](https://downloads.wordpress.org/plugin/pdf-image-generator.zip) * I couldn’t test it in my server because it is difficult to make the same environment with you. So, please test it and let me know whether it works. * Thank you! * Thread Starter [lennonrich](https://wordpress.org/support/users/lennonrich-1/) * (@lennonrich-1) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252886) * Hiya, * Thanks for the update! Tried with the new version and tested with three different PDFs with no success: * [12-Apr-2016 12:50:45 UTC] PHP Fatal error: Call to undefined method Imagick:: setImageAlphaChannel() in /home/bathandnortheast/public_html/assets/plugins/pdf- image-generator/pdf-image-generator.php on line 293 * [12-Apr-2016 12:50:56 UTC] PHP Fatal error: Call to undefined method Imagick:: setImageAlphaChannel() in /home/bathandnortheast/public_html/assets/plugins/pdf- image-generator/pdf-image-generator.php on line 293 * [12-Apr-2016 12:51:07 UTC] PHP Fatal error: Call to undefined method Imagick:: setImageAlphaChannel() in /home/bathandnortheast/public_html/assets/plugins/pdf- image-generator/pdf-image-generator.php on line 293 * I’ve also put in a request to the host to update ImageMagick to the latest version. * Thanks so much for your help 🙂 * Plugin Author [Mizuho Ogino](https://wordpress.org/support/users/fishpie/) * (@fishpie) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252887) * Sorry, I forgot to notice that you need to re-activate the plugin after uploading. Could you try again? * Thread Starter [lennonrich](https://wordpress.org/support/users/lennonrich-1/) * (@lennonrich-1) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252888) * Hiya, * Here’ what I did: - Deleted the existing plugin - Uploaded the new plugin - Deactivated the plugin - Reactivated the plugin - Went into Options, unchecked using custom dimensions and saved - Uploaded a PDF * Unfortunately it still fails, with the message: * [12-Apr-2016 13:05:52 UTC] PHP Fatal error: Call to undefined method Imagick:: setImageAlphaChannel() in /home/bathandnortheast/public_html/assets/plugins/pdf- image-generator/pdf-image-generator.php on line 293 * Thanks! * Plugin Author [Mizuho Ogino](https://wordpress.org/support/users/fishpie/) * (@fishpie) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252889) * Hmm. The result is different from what I was expecting. * Could you tell me what version is your imagick is? * Please paste in the functions.php. * ``` if ( is_user_logged_in () ){ $v = Imagick::getVersion(); preg_match('/ImageMagick ([0-9]+\.[0-9]+\.[0-9]+)/', $v['versionString'], $v); echo 'imagick version: '.$v[1]; } ``` * Thread Starter [lennonrich](https://wordpress.org/support/users/lennonrich-1/) * (@lennonrich-1) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252890) * Modified ever so slightly: * ``` if ( is_user_logged_in () ){ $v = Imagick::getVersion(); preg_match('/ImageMagick ([0-9]+\.[0-9]+\.[0-9]+)/', $v['versionString'], $v); echo ''; } ``` * Produces: `` * Plugin Author [Mizuho Ogino](https://wordpress.org/support/users/fishpie/) * (@fishpie) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252892) * I’m sorry. That was just because of my miscoding. Try 1.4.1c. * [https://downloads.wordpress.org/plugin/pdf-image-generator.zip](https://downloads.wordpress.org/plugin/pdf-image-generator.zip) * Thread Starter [lennonrich](https://wordpress.org/support/users/lennonrich-1/) * (@lennonrich-1) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252893) * Hello 🙂 * [12-Apr-2016 14:15:12 UTC] PHP Strict Standards: Non-static method Imagick::getversion() should not be called statically in /home/bathandnortheast/public_html/assets/ themes/ccg/functions.php on line 618 * **Edit:**Further, the media library’s stopped working in Grid View since this 1.4.1c. It still works in List view, but not Grid view 🙁 * Plugin Author [Mizuho Ogino](https://wordpress.org/support/users/fishpie/) * (@fishpie) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252894) * It slipped my mind 🙁 I fixed Strict standards errors. * Try 1.4.1d. * [https://downloads.wordpress.org/plugin/pdf-image-generator.zip](https://downloads.wordpress.org/plugin/pdf-image-generator.zip) * **Edit:** >the media library’s stopped working in Grid View You mean you can’t click “grid view” icon? * Thread Starter [lennonrich](https://wordpress.org/support/users/lennonrich-1/) * (@lennonrich-1) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252895) * Hello, * No problems — I appreciate everything you’re doing 🙂 * This is with 1.4.1d * [12-Apr-2016 14:41:21 UTC] PHP Strict Standards: Non-static method Imagick::getversion() should not be called statically in /home/bathandnortheast/public_html/assets/ themes/ccg/functions.php on line 618 * **Media Library** When I load up the media library, the loading circle just spins and spins and spins. If I press List View, it all loads in about a second. Click the Grid View button again, just nothing, spinning. This could be entirely coincidental, I just wanted to feed it back in case it helps 🙂 * Plugin Author [Mizuho Ogino](https://wordpress.org/support/users/fishpie/) * (@fishpie) * [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/#post-7252896) * This PHP Strict Standards error is not because of the plugin. Because of the “ Imagick::getVersion();” code you inserted one hour ago. Please remove the code from functions.php. Its role is finished. * **Media Library** I have no clue whether it’s because of HTTP error…… Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/http-error-87/page/2/?output_format=md) [→](https://wordpress.org/support/topic/http-error-87/page/2/?output_format=md) The topic ‘HTTP error’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/pdf-image-generator_c3bea9.svg) * [PDF Image Generator](https://wordpress.org/plugins/pdf-image-generator/) * [Frequently Asked Questions](https://wordpress.org/plugins/pdf-image-generator/#faq) * [Support Threads](https://wordpress.org/support/plugin/pdf-image-generator/) * [Active Topics](https://wordpress.org/support/plugin/pdf-image-generator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/pdf-image-generator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/pdf-image-generator/reviews/) ## Tags * [http error](https://wordpress.org/support/topic-tag/http-error/) * [httperror](https://wordpress.org/support/topic-tag/httperror/) * 18 replies * 2 participants * Last reply from: [lennonrich](https://wordpress.org/support/users/lennonrich-1/) * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/http-error-87/page/2/#post-7252900) * Status: resolved