Support » Plugin: YITH WooCommerce PDF Invoice and Shipping List » http error 500 when i click on Generate Invoice

  • Today my plugin dont works and i have a BIG problem…

    when i click on “Generate Invoice” the website gives me a http 500 error..

    if i refresh the page, it say me: “Are u sure to do this?”…

    after the invoice will be created but with wrong datas (datas of my first invoice created).

    how i can solve?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi there,
    I’ve tested the plugin with the latest available version and found no issues…
    Can you share with me the configuration of the site?
    – used theme
    – used plugins
    – wordpress version
    – woocommerce version

    Thanks 🙂

    Francesco G.
    YITH Developer

    PLEASE HELP – URGENT

    Hey Franceso
    Hope all at YITH are okay.

    I too have issues with the pdf invoice generator… I have experienced the above but I also get this error message –

    Fatal error: Uncaught DOMPDF_Exception: No

    block-level parent found. Not good. in /home/paradisocouturec/public_html/wp-content/plugins/yith-woocommerce-pdf-invoice/lib/dompdf/include/inline_positioner.cl
    s.php:37 Stack trace: #0

    /home/paradisocouturec/public_html/wp-content/plugins/yith-woocommerce-pdf-
    invoice/lib/dompdf/include/frame_decorator.cls.php(700): Inline_Positioner->position() #1

    /home/paradisocouturec/public_html/wp-content/plugins/yith-woocommerce-pdf-invoice/lib/dompdf/include/text_frame_reflower.cls.php(330): Frame_Decorator->position() #2

    /home/paradisocouturec/public_html/wp-content/plugins/yith-woocommerce-pdf-
    invoice/lib/dompdf/include/frame_decorator.cls.php(711): Text_Frame_Reflower->reflow(NULL) #3

    /home/paradisocouturec/public_html/wp-content/plugins/yith-woocommerce-pdf-
    invoice/lib/dompdf/include/page_frame_reflower.cls.php(123): Frame_Decorator->reflow() #4

    /home/paradisocouturec/public_html/wp-content/plugins/yith-woocommerce-pdf-
    invoice/lib/dompdf/include/frame_decorator.cls.php(711): Page_Fram in /home/paradisocouturec/public_html/wp-content/plugins/yith-woocommerce-pdf-invoice/lib/dompdf/include/inline_positioner.cls.php on line 37

    I have read that about this error but cannot make any sense out of it. I am unable to create or print invoices or packing slips.

    Can you please advise ASAP as how to rectify this. I would be willing to provide access details to our site if you need this. We have tried activating / deactivating / deleting / reinstalling but to no avail.

    PLEASE HELP AS URGENT

    Thank you

    Amir

Viewing 2 replies - 1 through 2 (of 2 total)
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