HTTP Error 500 on *some* pages but not others (4 posts)

  1. katebutler
    Posted 2 years ago #

    Hi, I'm getting the HTTP Error 500 on just some of my pages while others are loading fine. Anyone any clues where to start fixing and how to go about it?


    Thank you!

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  3. katebutler
    Posted 2 years ago #

    Thanks Esmi for such a quick response!

    How do I deactivate plugins through FTP as I can't get in via /wp-admin?

  4. katebutler
    Posted 2 years ago #

    Ignore me! I've just renamed the plugin folder as suggested in your link. Thanks a million for your help :)

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