Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author A5hleyRich

    (@a5hleyrich)

    Hi,

    Can you try uploading the file with the built in WordPress media manager, specifically the uploader on the add new posts page. Does the same issue occur?

    Ashley

    Thread Starter Phil0671

    (@pjil-the-beat)

    Yes ,

    same problem happend……..So it means it´s not the pluggin cause ….

    I´m to newbby to understand and find out where the problem is so ….

    Plugin Author A5hleyRich

    (@a5hleyrich)

    A quick search on Google suggests that you may need to talk to your hosting provider. The fact that this only started happening this morning might be due to the fact that they have changed something their end.

    Ashley

    Thread Starter Phil0671

    (@pjil-the-beat)

    Ok i will have a look around and to my provider …

    Thanks

    Thread Starter Phil0671

    (@pjil-the-beat)

    Hi,

    after a big brain storm yesterday , things start to be more clear.

    So with my hosting provider MAX file SIZE is 128 MO .

    But the problem i have is that if the file is 50 / 60 MO it´s fine but no bigger.

    I´ve tryed has you tell me by the MEDIA default uploader old version and here i have a message says :

    “This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout.”

    Thread Starter Phil0671

    (@pjil-the-beat)

    After being in touch with the support, they say that the run time has been over increase…But the problem keep on …

    Any ideas ?

    Thread Starter Phil0671

    (@pjil-the-beat)

    This start to drive me crazy lol…..

    I´ve tryed to upload a file smaller than 128 MO ,from my home (low upload speed) and from the dedicated server (IP address, very fast upload speed) “run time error” on booth .

    The guy from the support try it with the same file ….And the file is in the MEDIAS…..

    Plugin Author A5hleyRich

    (@a5hleyrich)

    So to confirm, you are no longer getting the error in the media uploader but in Delightful Downloads?

    Thread Starter Phil0671

    (@pjil-the-beat)

    Me on my side , yes it still happend .

    The support say that is a bandwich problem

    How can you explain that with this values:
    http://www.speedtest.net/my-result/3711045959

    Plugin Author A5hleyRich

    (@a5hleyrich)

    Can I test this on your site? If that’s ok, can you email me the login details to support[at]delightfulwp.com.

    Thanks,

    Ashley

    Thread Starter Phil0671

    (@pjil-the-beat)

    Send 😉

Viewing 11 replies - 1 through 11 (of 11 total)
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