Title: Http error 403 for recipients
Last modified: October 27, 2018

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# Http error 403 for recipients

 *  [gerald55](https://wordpress.org/support/users/gerald55/)
 * (@gerald55)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/http-error-403-for-recipients/)
 * Hi
 * I have been using MailPoet 3 for a while without any glitch.
    However, today 
   several recipients of my latest Post Notification emailed my to say they had 
   an http error 403 when clicking on the link from the email they had received.
   I cannot find anything about this issue on the forums. Could someone help me 
   with this ? Many thanks Gérald
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhttp-error-403-for-recipients%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [gerald55](https://wordpress.org/support/users/gerald55/)
 * (@gerald55)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/http-error-403-for-recipients/#post-10823072)
 * in addition, I can give some precision:
    – readers can access the website from
   a direct link (=the problem comes from the MP link) – the MP link is: [https://pattymackz.com/wordpress/?mailpoet_router&endpoint=track&action=click&data=WyIyNDIiLCI0Y2M5NDAiLCI5IiwiODlmYjUxMWNlMjQ2IixmYWxzZV0](https://pattymackz.com/wordpress/?mailpoet_router&endpoint=track&action=click&data=WyIyNDIiLCI0Y2M5NDAiLCI5IiwiODlmYjUxMWNlMjQ2IixmYWxzZV0)–
   Windows users have the error 403 message – on my Macs and iPhones, there is no
   error message but the opened pages stay blank
 *  [Jerrad](https://wordpress.org/support/users/jjgleim/)
 * (@jjgleim)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/http-error-403-for-recipients/#post-10826549)
 * I have been having the same issue. I have rolled my plugin back to the 3.11.3
   version which was last the time I know everything was smooth sailing.
 *  Thread Starter [gerald55](https://wordpress.org/support/users/gerald55/)
 * (@gerald55)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/http-error-403-for-recipients/#post-10826578)
 * Interesting… Thanks Jerrad.
    I thought that this could be generated by a bug 
   in the latest update and it seems that I was right. Unfortunately, I do not save
   older versions; where did you find the 3.11.3 ?
 *  [Jerrad](https://wordpress.org/support/users/jjgleim/)
 * (@jjgleim)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/http-error-403-for-recipients/#post-10826702)
 * Just click on the **Development** tab and then on the right side, click **Advanced**.
   All the different versions are listed in the dropdown menu at the bottom of the
   page.
 * You can also click this link to get there faster – [https://wordpress.org/plugins/mailpoet/advanced/](https://wordpress.org/plugins/mailpoet/advanced/).
 *  Thread Starter [gerald55](https://wordpress.org/support/users/gerald55/)
 * (@gerald55)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/http-error-403-for-recipients/#post-10849664)
 * Hi
    I have not heard a word from the MP team so far, so still no idea on what
   caused this. I tested the current version again with a dummy list of subscribers
   and it worked perfectly well. It is nice but not really reassuring for the future…
 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/http-error-403-for-recipients/#post-10864281)
 * Hi there [@gerald55](https://wordpress.org/support/users/gerald55/),
 * As a 403 is a forbidden error it’s usually caused by a security plugin such as
   Wordfence or rules on your server.
 * Can you let us know if you still receive the same error with the latest release,
   please?
 * Thanks!
 *  Thread Starter [gerald55](https://wordpress.org/support/users/gerald55/)
 * (@gerald55)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/http-error-403-for-recipients/#post-10868634)
 * Hi
    I posted again today and did not have a problem. I am not using Wordfence
   and did not have any new plugin installed for quite a while; in short, nothing
   had changed between the last mail sent before the problem happened and that one,
   and also nothing between the problem’s occurrence and the test which I ran with
   a dummy list of subscribers.(Which makes me fear that it could happen again any
   time.) Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Http error 403 for recipients’ is closed to new replies.

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 * 7 replies
 * 3 participants
 * Last reply from: [gerald55](https://wordpress.org/support/users/gerald55/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/http-error-403-for-recipients/#post-10868634)
 * Status: not resolved