Title: HTTP Authentication Blocking Jetpack
Last modified: April 23, 2019

---

# HTTP Authentication Blocking Jetpack

 *  Resolved [goodmuyis](https://wordpress.org/support/users/goodmuyis/)
 * (@goodmuyis)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/http-authentication-blocking-jetpack/)
 * for more than a year now all our site running on WordPress could not connect 
   jetpack, I have tried many options, none work. It just dawn on me that the Shared
   Hosting WebServer was configured to use HTTP Authentication to secure /wp-admin
   from brute-force attack.
 * The username and pass is simple text, is there a way to make Jetpack bypass the
   HTTP Authentication
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhttp-authentication-blocking-jetpack%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [lizkarkoski](https://wordpress.org/support/users/lizkarkoski/)
 * (@lizkarkoski)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/http-authentication-blocking-jetpack/#post-11459673)
 * Hi –
 * You should consider getting an SSL certification from your domain provider. It’s
   cheap (or free) and will help your security efforts. Take a look at this information:
   [https://jetpack.com/2019/02/02/keep-your-site-secure-with-an-ssl-certificate/](https://jetpack.com/2019/02/02/keep-your-site-secure-with-an-ssl-certificate/)
 *  Thread Starter [goodmuyis](https://wordpress.org/support/users/goodmuyis/)
 * (@goodmuyis)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/http-authentication-blocking-jetpack/#post-11504281)
 * Am sorry for the late response. I was waiting for WordPress to send a reply update
   on email but did not get.
 * But Your response did not relate to what am asking. I know what SSL means and
   cannot in any way be used as a defence against brute-force attack.
 * [HTTP Basic Authentication](https://en.wikipedia.org/wiki/Basic_access_authentication)
   make use any user accessing the site login with a username and password first,
   hence making it hard for external API to connect into the site (in this case */
   wp-admin/ or /wp-login.php)
 * Below is a Typical error that will be displayed.
 *     ```
       WordPress.com was unable to reach your site and approve the connection. Try again by clicking the button above; if that doesn't work you may need to contact support.
   
       Error Details
       cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received
       ```
   
 * My Last Resolution That works on one of the sites:
    => Upgrading to PHP 7.3 =
   > Made sure Mod_Sec is still disabled (Default setting) => Update Jetpack to 
   Latest Version (7.2.1) => Create custom php.ini with values below
 *     ```
       max_execution_time = 120
       max_input_time = 120
       max_input_vars = 2000
       memory_limit = 512M
       post_max_size = 200M
       ```
   
 * So Basically HTTP Authentication **May** not be responsible, probably from Hosting
   Server.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘HTTP Authentication Blocking Jetpack’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [goodmuyis](https://wordpress.org/support/users/goodmuyis/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/http-authentication-blocking-jetpack/#post-11504281)
 * Status: resolved