Support » Fixing WordPress » HTTP and WWW (SSL)

  • Resolved Martin


    Hi all and an early Happy New Year!

    I’m absolutely new to all this and inching my way forward very very very slowly. I’ve managed to figure out everything for myself, so far, but this time I am stuck. I’ve tried searching the forum but I am only getting more confused.

    I’ve read that site security is really important. I’m hosted with Bluehost and they seem to provide free basic SSL with my site? going to https: shows the little padlock in black and says it is secure. Going to the www version doesn’t show this. I tried fixing this by trying out a free SSL certificate but the www version failed to take. I deleted that free certificate to avoid confusion or conflicts.

    As I said, I am new to this and properly confused. I don’t know why I have two versions of the site (http and www)

    Basically my question is how do I secure both or how do I have only the one version, which would also solve my problem.

    Thanks in advance.

    NOTE: Not that it really matters (but in case anybody wonders) my site is full of nonsense posts at the moment. It’s there as a placeholder just to check things are working how they should and check the aesthetics.

    • This topic was modified 1 year, 3 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

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  • Moderator James Huff


    Volunteer Moderator

    You’ll need to first acquire a valid SSL certificate from your hosting provider. Consult their documentation for specifics on this.

    Then, you’ll need to set up WordPress following this guide:

    Thread Starter Martin


    Hi. Thanks for getting back to me on this.

    It already says HTTPS. The URL is so it already is secured. Unless I am missing something? Like I said, I am totally new to all this and have been honestly proud with myself so far. I’ve managed to figure it all out but this has me stumped.

    My problem is that there is a WWW version of my site that isn’t secure. I am also unable to make it so. I’m at an absolute loss.

    Am I missing something fundamental and being a complete newb? Probably. Thanks again πŸ™‚

    Hi @innabottle,

    Based from the information you provided you have a valid SSL Certificate but it appears that it is not being enforced properly.

    In an attempt to resolve this issue, I recommend that you try installing a plugin like Really Simple SSL If the issue persists, I recommend that you contact BlueHost to have SSL Certificate reinstalled.

    I hope this helps.

    Kind regards,

    Thread Starter Martin


    Hi. Thank you for your help and response! It’s greatly appreciated. I have since managed to sort out my problem.

    Happy New Year πŸ™‚

    Hi @innabottle

    Glad to know that it has been sorted out already. If your question has been answered, we would love if you would mark this topic as resolved in the left hand sidebar. This helps our volunteers find the topics that still need attention and more people will get helped, possibly like you did.

    Happy New Year!!!

Viewing 5 replies - 1 through 5 (of 5 total)
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