Support » Fixing WordPress » HTTP 500 Internal Server Error – CANNOT ACCESS CP

  • All I did was to update some of the plug-ins in the WP CP yesterday; I don’t even know what these were, but it suggested updating them, so it seemed like a good idea! Now I cannot get into my CP – AT ALL! All I get is the above error. This is serious & a bit scary; I cannot do anything with my website unless I can get back in. Is there actually any real support from WordPress on here, or is it just users moaning at each other?

    ANY help would be much appreciated!

Viewing 3 replies - 1 through 3 (of 3 total)
  • esmi

    (@esmi)

    Forum Moderator

    Reset your plugins folder by FTP or PhpMyAdmin.

    Thanks – but I’m sorry I don’t understand what this means? I’ve not accessed the admin for my website anywhere other than the WP CP (which I cannot now get into). Where is the FTP? And what is PhpMyAdmin?
    Sorry; I’m not a web maestro – I’m just a simple photographer – someone else designed the site for me (who is not available any more); I just know how to add content.

    esmi

    (@esmi)

    Forum Moderator

    FTP
    http://www.reg.ca/faq/PhpMyAdminTutorial.html

    I’m sorry but this is part & parcel of running your own web site. If these are tasks that you feel you cannot undertake, you may have to consider hiring a professional.

Viewing 3 replies - 1 through 3 (of 3 total)
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