Title: Http 500 errors
Last modified: July 26, 2020

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# Http 500 errors

 *  Resolved [John Anderson](https://wordpress.org/support/users/andersjp/)
 * (@andersjp)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/http-500-errors/)
 * Hi
 * Having a number of issues with WooCommerce on this site.
 * When I click on the dashboard option I get a blank screen. If I click on Settings
   I am getting an http 500 error.
 * Clicking on Status the System Status reports: “There has been a critical error
   on your website. Please check your site admin email inbox for instructions.”
 * Looking in the logs the errors are: 2020-07-26T12:36:30+00:00 CRITICAL Out of
   memory (allocated 138412032) (tried to allocate 614400 bytes) in /home/sites/
   jjsonlineescaperoom.com/public_html/wp-includes/wp-db.php on line 1158
 * Memory in the wp-config is set to define( ‘WP_MEMORY_LIMIT’, ‘1024M’ );
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhttp-500-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/)
 * (@fernashes)
 * Automattic Happiness Engineer
 * [5 years, 9 months ago](https://wordpress.org/support/topic/http-500-errors/#post-13174760)
 * Hey there,
 * From the description, it sounds like your site is running out of memory which
   causes it to throw these 500 errors.
 * With that said, WooCommerce system requirements state a minimum memory of 128M:
   
   [https://docs.woocommerce.com/document/server-requirements/](https://docs.woocommerce.com/document/server-requirements/)
 * So with 1024M of memory allocated, you shouldn’t be running out of memory. From
   here, either something is chewing through that memory or your server isn’t actually
   letting you have that 1024MB of memory.
 * I’d start by checking resource usage on your site. I don’t have a specific recommendation,
   but these should get you started:
    [https://www.wpsolver.com/memory-usage-wordpress-plugins/](https://www.wpsolver.com/memory-usage-wordpress-plugins/)
 * If you’d like to approach this from another angle, disable all plugins except
   for WooCommerce and see if you still see the same problem. If you don’t, then
   you know one of the other plugins was using memory. If you do, then I’d expect
   this to be a server resources question and you may want to reach out to your 
   host.
 * I hope that helps you in the right direction!
 *  [con](https://wordpress.org/support/users/conschneider/)
 * (@conschneider)
 * Engineer
 * [5 years, 9 months ago](https://wordpress.org/support/topic/http-500-errors/#post-13205201)
 * Hi there,
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.
 * Kind regards,

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Http 500 errors’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [con](https://wordpress.org/support/users/conschneider/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/http-500-errors/#post-13205201)
 * Status: resolved