Title: HTTP 500 error with NextGen
Last modified: April 21, 2017

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# HTTP 500 error with NextGen

 *  [brandibush77](https://wordpress.org/support/users/brandibush77/)
 * (@brandibush77)
 * [9 years ago](https://wordpress.org/support/topic/http-500-error-with-nextgen-please-help/)
 * Please help! I am an admin on a website that does not belong to me…it belongs
   to my boss. I installed the NextGen plugin to do some photo galleries for her
   and was immediately locked out with the HTTP 500 error. Since I can’t get past
   that error page to log into my admin account, I can’t uninstall NextGen, which
   I’m seeing is the only way to fix this. How can I bypass the error page and get
   back into my account so I can uninstall this and keep working? I am on hold til
   I figure this out and my boss is not happy. TIA
    Edited to add: She does not 
   have the current version of WordPress…one of my tasks this weekend is to upgrade
   it

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [sleeplessindc](https://wordpress.org/support/users/sleeplessindc/)
 * (@sleeplessindc)
 * [9 years ago](https://wordpress.org/support/topic/http-500-error-with-nextgen-please-help/#post-9054486)
 * Use FTP to get to the files. You can delete the plugin from the plugins folder
   in wp-content.
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [9 years ago](https://wordpress.org/support/topic/http-500-error-with-nextgen-please-help/#post-9054540)
 * I would also let the plugin’s developers know of the issue with their plugin:
   
   [https://wordpress.org/support/plugin/nextgen-gallery](https://wordpress.org/support/plugin/nextgen-gallery)
 *  Thread Starter [brandibush77](https://wordpress.org/support/users/brandibush77/)
 * (@brandibush77)
 * [9 years ago](https://wordpress.org/support/topic/http-500-error-with-nextgen-please-help/#post-9057271)
 * Thank you. I’m going to try this. I appreciate the info and I will message the
   plug-in’s developers about this issue.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘HTTP 500 error with NextGen’ is closed to new replies.

## Tags

 * [error code](https://wordpress.org/support/topic-tag/error-code/)
 * [nextgen](https://wordpress.org/support/topic-tag/nextgen/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [brandibush77](https://wordpress.org/support/users/brandibush77/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/http-500-error-with-nextgen-please-help/#post-9057271)
 * Status: not resolved

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