WordPress.org

Support

Support » How-To and Troubleshooting » Http 500 error in backend

Http 500 error in backend

  • bcrrental11

    @bcrrental11

    I can reach the wordpress login page. I enter the login credintials then once I hit submit I receive a http 500 internal server error. Then if was to enter my website address on my web browser, I land on the site just fine and I realize the admin tab above the site page is there but once again when I click on my dashboard, I receive the http 500 internal server error. I did not add any new plugins, or any updates…I updated my site but only adding our holiday store hours and now today I can’t get access my site’s backend. What gives? Any help would be appreciated.

Viewing 1 replies (of 1 total)
  • Moderator t-p

    @t-p

    Your first step should be locating error log for your hosting account or asking support to help with that.

    – it could be problem with the plugins. try resetting the plugins folder by FTP or phpMyAdmin.
    – it could be a problem with the theme. Momentarily, try switching to the default theme via FTP by renaming your current theme to rule out any theme specific issue.
    – if these steps don’t help, download WordPress again and replace your copies of everything EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies. This should replace your core files without changing your content and settings in wp-config.php file and the /wp-content/ directory.

Viewing 1 replies (of 1 total)
  • The topic ‘Http 500 error in backend’ is closed to new replies.
Skip to toolbar