Support » Requests and Feedback » http 500 error- admin panel wont show up

  • Hi, I am a new user to wordpress. I downloaded it from my website builder (Creative motion design) because they have wordpress integraded into their build. I updated and installed a template from the site and got an email saying it installed correctly. Here is what the email said:
    Your new WordPress site has been successfully set up at:

    You can log in to the administrator account with the following information:

    Username: cmbysarah
    Password: The password you chose during the install.

    We hope you enjoy your new site. Thanks!

    However, the admin page is plain white/ wont load.

    I have tried clearing the cache, and it gives me the http 500 error message on google chrome. Wont load on firefox or safari.

    I really don’t know what to do, help?!

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