Title: HTTP 500 Error
Last modified: January 31, 2021

---

# HTTP 500 Error

 *  [Siyak](https://wordpress.org/support/users/siyak/)
 * (@siyak)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/http-500-error-60/)
 * I’m experiencing an issue with a self-hosted WordPress site. Everything was working
   fine then I suddenly started getting an HTTP 500 error.
 * What I’ve tried to resolve the issue:
    - Moved all plugins to a backup folder using cPanel File Manager, the 500 error
      didn’t go away, which tells me this is likely not an issue with a plugin.
    - I replaced all the website files except wp-content folder and wp-config.php
      file with a new copy of WordPress. This fixed the issue… temporarily.
 * As mentioned above, the 2nd solution I tried worked – or at least I thought it
   did. The website loads fine but after a few clicks it suddenly stops working 
   again. It doesn’t matter whether I’m logged in on the Dashboard or not, the website
   only works for less than a minute then it stops.
 * The only thing I can think is there’s a back-end process that runs which changes
   the configuration resulting in the HTTP500 error.
 * Does anyone have any ideas?

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/http-500-error-60/#post-13983037)
 * Internal server errors (error 500) are often caused by plugin or theme function
   conflicts.
 * If resetting the plugins did not resolve the issue, try switching to the Twenty
   Twenty theme to rule-out a theme-specific issue. If you don’t have access to 
   your Dashboard, access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), navigate to /wp-content/themes/
   and rename the directory of your currently active theme. This will force the 
   default theme to activate and hopefully rule-out a theme-specific issue.
 * If that does not resolve the issue, it’s possible that a .htaccess rule could
   be the source of the problem. To check for this, access your server via SFTP 
   or FTP, or a file manager in your hosting account’s control panel, and rename
   the .htaccess file. If you can’t find a .htaccess file, make sure that you have
   set your SFTP or FTP client to view invisible files.
 * If you weren’t able to resolve the issue by either resetting your plugins and
   theme or renaming your .htaccess file, we may be able to help, but we’ll need
   a more detailed error message. Internal server errors are usually described in
   more detail in the server error log. If you have access to your server error 
   log, generate the error again, note the date and time, then immediately check
   your server error log for any errors that occurred during that specific time 
   period. If you don’t have access to your server error log, ask your hosting provider
   to look for you.

Viewing 1 replies (of 1 total)

The topic ‘HTTP 500 Error’ is closed to new replies.

## Tags

 * [HTTP500](https://wordpress.org/support/topic-tag/http500/)
 * [httperror](https://wordpress.org/support/topic-tag/httperror/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/http-500-error-60/#post-13983037)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics