Title: HTTP 500 error
Last modified: January 28, 2021

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# HTTP 500 error

 *  Resolved [leslieannetd](https://wordpress.org/support/users/leslieannetd/)
 * (@leslieannetd)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/http-500-error-59/)
 * Hi, we just wanted to know if the site is compatible with WordPress 5.6?
    Because
   every time we tried to do some changes on the Settings or leave the site open
   on Live chat dashboard, the site suddenly loads HTTP 500 error.
 * Then, we re install the WordPress again and it loads fine. We’ve tried to change
   the settings so many times but the site keeps on showing http 500 error.
 * Also, how can we show the chat widget on custom post page for example, Portal
   hub page of WP-client plugin?
 * Thank you!

Viewing 1 replies (of 1 total)

 *  Plugin Support [wpdev3cx](https://wordpress.org/support/users/wpdev3cx/)
 * (@wpdev3cx)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/http-500-error-59/#post-13986072)
 * Hi [@leslieannetd](https://wordpress.org/support/users/leslieannetd/) ,
    3CX 
   Live Chat plugin is compatible with WordPress 5.6. May you check your php logs
   and provide us the error log in order to we are able to proceed with further 
   investigations?
 * From settings you are able to configure in which pages will be the chat available
   or the opposite one, on which pages it will not be available on the.
    Use the
   following settings: Live Chat > Settings > General settings > Include chat window
   on the following pages Live Chat > Settings > General settings > Exclude chat
   window on the following pages

Viewing 1 replies (of 1 total)

The topic ‘HTTP 500 error’ is closed to new replies.

 * ![](https://ps.w.org/wp-live-chat-support/assets/icon-256x256.png?rev=2405258)
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 * 1 reply
 * 2 participants
 * Last reply from: [wpdev3cx](https://wordpress.org/support/users/wpdev3cx/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/http-500-error-59/#post-13986072)
 * Status: resolved