Title: HTTP 500 ERROR
Last modified: August 24, 2016

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# HTTP 500 ERROR

 *  Resolved [maria1986](https://wordpress.org/support/users/maria1986/)
 * (@maria1986)
 * [11 years ago](https://wordpress.org/support/topic/http-500-error-13/)
 * Hi there,
 * My website medicinista.com displays an HTTP 500 error.
 * I tried to change the htaccess file name and deactivate the plugin file.
 * No success.
 * Can anyone help me?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years ago](https://wordpress.org/support/topic/http-500-error-13/#post-6097591)
 * Internal server errors (error 500) are often caused by plugin or theme function
   conflicts, so if you have access to your admin panel, try deactivating all plugins.
   If you don’t have access to your admin panel, try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, try switching to the Twenty Fourteen theme
   to rule-out a theme-specific issue. If you don’t have access to your admin panel,
   access your server via [FTP or SFTP](https://codex.wordpress.org/FTP_Clients),
   navigate to `/wp-content/themes/` and rename the directory of your currently 
   active theme. This will force the default theme to activate and hopefully rule-
   out a theme-specific issue.
 * If that does not resolve the issue, it’s possible that a `.htaccess` rule could
   be the source of the problem. To check for this, access your server via FTP or
   SFTP and rename the `.htaccess` file. If you can’t find a `.htaccess` file, make
   sure that you have set your FTP or SFTP client to view invisible files.
 * If you weren’t able to resolve the issue by either resetting your plugins and
   theme or renaming your .htaccess file, we may be able to help, but we’ll need
   a more detailed error message. Internal server errors are usually described in
   more detail in the server error log. If you have access to your server error 
   log, generate the error again, note the date and time, then immediately check
   your server error log for any errors that occurred during that time period. If
   you don’t have access to your server error log, ask your hosting provider to 
   look for you.
 *  Thread Starter [maria1986](https://wordpress.org/support/users/maria1986/)
 * (@maria1986)
 * [11 years ago](https://wordpress.org/support/topic/http-500-error-13/#post-6097644)
 * Thank you for your response.
 * The problem indeed lies in the theme issues. I switched to the default theme.
   Do you know how i can fix the issues with the theme?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years ago](https://wordpress.org/support/topic/http-500-error-13/#post-6097646)
 * What is the name of the theme you were using, and where did you get it from?
 *  Thread Starter [maria1986](https://wordpress.org/support/users/maria1986/)
 * (@maria1986)
 * [11 years ago](https://wordpress.org/support/topic/http-500-error-13/#post-6097647)
 * Its called Jane.
 * I can only access the cpanel. I tried renaming it, but now i cant even access
   the dashboard with the twenty eleven theme.
 * THe back ups dont work either. Im really stuck.
 *  Thread Starter [maria1986](https://wordpress.org/support/users/maria1986/)
 * (@maria1986)
 * [11 years ago](https://wordpress.org/support/topic/http-500-error-13/#post-6097655)
 * When I get to the dashboard and activate my theme I get the error again. I tried
   using a back up for the style.css but it doesnt work.
 *  Thread Starter [maria1986](https://wordpress.org/support/users/maria1986/)
 * (@maria1986)
 * [11 years ago](https://wordpress.org/support/topic/http-500-error-13/#post-6097656)
 * Okay i fixed the problem, I used a back up of softaculous.
 * Thanks anyway 🙂
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years ago](https://wordpress.org/support/topic/http-500-error-13/#post-6097659)
 * You’re welcome!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘HTTP 500 ERROR’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 7 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/http-500-error-13/#post-6097659)
 * Status: resolved

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