Support » Plugin: ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin) » HTTP 403: “You are over the quota limit”

  • Resolved qaws

    (@qaws)


    Hi,

    Today I logged into my WP dashboard for the first time in over a month and the ExactMetrics dashboard widget and the Reports page both simply say “The API returned a 403 response with this message: You are over the quota limit. Please try again tomorrow”

    What does this mean, and how do I fix it?

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
  • I’ve received the same error message and would like to know what’s going on. Following.

    I’ve received the same error message and would like to know what’s going on. Following.

    Sharon

    (@prettybiddy)

    I’m also seeing this:

    The API returned a 403 response with this message: You are over the quota limit. Please try again tomorrow.

    Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    There’s a glitch in Google’s API that they’re working on causing the issue.

    It should be resolved shortly (they didn’t give us an eta), but it sounded like they have a fix that they’re working on deploying out to their API servers.

    -Chris

    • This reply was modified 10 months, 1 week ago by chriscct7.
    Sharon

    (@prettybiddy)

    OK, now working 🙂

    Plugin Author chriscct7

    (@chriscct7)

    As an update, they’ve confirmed the fix is rolling out across their servers. It might take a bit for it to get to every server but its coming.

    -Chris

    toulip

    (@toulip)

    Hello there, thanks for the update.

    Let me also ask you.

    If we see this error on the back-end, does this also mean that website visits are not being counted on the corresponding analytics properties?

    Thanks in advance,

    webstark

    (@webstark)

    Hi, shouldn’t it be fixed by now? The error now appears for me too.

    Plugin Author chriscct7

    (@chriscct7)

    It is fixed, it does not affect the frontend counting. It occurs simply when Google’s API for reporting which is used to make the backend reports has issues

    toulip

    (@toulip)

    Got it Chriscct7. Thanks for the clarification.

    Best Regards,

Viewing 10 replies - 1 through 10 (of 10 total)
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