Support » Plugin: Media Player Addons for Elementor » HTML5 Audio Player Won’t Work on Browsers

  • Resolved dong9265

    (@dong9265)


    Hello,

    I am sorry in advance that I am a total beginner in WordPress and the issue might have an easy solution.
    I have purchased a Pro version of the Media Player Addons and tried to customize audio players on website, but it does not allow me to customize color of the audio players.
    I tried using HTML5 Audio Player plugin and I was having a same issue. Adding and subtracting buttons works, but not the color customization.

    When I open my website on browsers (not on wordpress), it is just a plain audio player without any customization.
    Could you please check my website and advise solution for this?

    (https://esthernamvoice.com/)

    Much appreciated!

    Min

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author shehabulislam

    (@shehabulislam)

    Hi @dong9265,

    jQuery is disabled on your website. please enable and let me know if still have the issue.

    Thank you

    Thread Starter dong9265

    (@dong9265)

    Hi @shehabulislam,

    Thank you for your quick response. Could you please advise how to enable jQuery on my website?
    I have asked this question on another forum and someone answered that jQuery is loaded correctly but the issue might be with the Audio Player plugin.
    I have deactivated other plugins but I am having the same issue.
    Could you please kindly look into my website and debug the issue on your end?

    Thank you.

    Min

    Plugin Author shehabulislam

    (@shehabulislam)

    Hi @dong9265,

    sorry for being late.

    is your problem solved?

    Thank you

    Plugin Author shehabulislam

    (@shehabulislam)

    Hi

    I didn’t find this plugin on the page you attached. maybe you are talking ‘html5 audio player’

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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