Title: html registration confirmation
Last modified: February 15, 2021
---
# html registration confirmation
* Resolved [kitecycle](https://wordpress.org/support/users/kitecycle/)
* (@kitecycle)
* [5 years, 3 months ago](https://wordpress.org/support/topic/html-registration-confirmation/)
* Hello,
* i have a problem with the registration confirmation email in mailpoet 3.
Ive
created a html that works fine in all my browsers. But if i use the code for
the registration confirmation email its messy. nothing is on the place where
it should be. to create the html i used a special wysiwyg html-email tool called“
BEE”. Is there any special thing i have to know to use html for the registration
confirmation email?
Viewing 3 replies - 1 through 3 (of 3 total)
* [Elvira K.](https://wordpress.org/support/users/treibalen/)
* (@treibalen)
* [5 years, 2 months ago](https://wordpress.org/support/topic/html-registration-confirmation/#post-14091716)
* Hi there [@kitecycle](https://wordpress.org/support/users/kitecycle/),
* Thanks for reaching out!
* Do you mean that you created a subscription confirmation email?
* Can you please let me know how you added it to MailPoet after creating in another
HTML editor?
* Thread Starter [kitecycle](https://wordpress.org/support/users/kitecycle/)
* (@kitecycle)
* [5 years, 2 months ago](https://wordpress.org/support/topic/html-registration-confirmation/#post-14109539)
* hi elvira,
* thx for your reply.
yes, i mean the subscription confirmation email. Ive added
the html in mailpoet settings -> singup
* Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
* (@bruberries)
* [5 years, 1 month ago](https://wordpress.org/support/topic/html-registration-confirmation/#post-14228936)
* Hi [@kitecycle](https://wordpress.org/support/users/kitecycle/),
* Please note we do not recommend adding HTML to the sign-up confirmation email
as it’s the first email your website will send to your subscribers and we need
to avoid anything that could affect its deliverability.
* However, we do share a custom design sample here: [https://www.mailpoet.com/blog/improve-your-signup-confirmation-email/](https://www.mailpoet.com/blog/improve-your-signup-confirmation-email/)
* As you’re using a third-party tool to create the HTML, we can’t guarantee it’s
going to be properly rendered by all email clients, and we can’t support it as
well.
* Sorry about that. Our suggestion is to keep this email as simple as possible
to ensure it will be delivered and rendered as expected.
Viewing 3 replies - 1 through 3 (of 3 total)
The topic ‘html registration confirmation’ is closed to new replies.
* 
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* 3 replies
* 3 participants
* Last reply from: [Bruna a11n](https://wordpress.org/support/users/bruberries/)
* Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/html-registration-confirmation/#post-14228936)
* Status: resolved