Support » Plugin: Genesis 404 Page » html pages not redirecting to custom 404

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi Oshber,
    I’m wondering if you ever found a fix for this issue? I’m having the same problem and am not finding a solution.
    Regards,
    Tonny

    Thread Starter oshber

    (@oshber)

    Hi Tonny,

    We had to use an alternative.
    We asked our WHM to direct all our non existing static pages like html,php etc. to a custom made 404 page that resembled our genesis 404 page.
    Hope this helps

    Regards,
    Oshber

    Plugin Author Bill Erickson

    (@billerickson)

    Unfortunately this is not something controllable within WordPress. This plugin’s 404 page only displays if:
    1) WordPress loads, and
    2) WordPress can’t find the page you’re requesting.

    Your server is not loading WordPress when an .html page is requested, so the plugin never gets a chance to run.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘html pages not redirecting to custom 404’ is closed to new replies.