html in emails

  • Resolved karma007

    (@karma007)


    7 years, 1 month ago

    Hello,

    when subscribing (“Double Opt In Mail Content (Confirmation Email)” and “Subscriber Welcome Email Content”), it seems that email is sent in plain text (i do not need to add <br /> between each line) but when i send a newsletter, the footer with unsubscribe message (“Unsubscribe Text in Email”) i do have to put <br /> in order to go to the line ?

    More over, i cannot add a specific <font> to the newsletter (it is removed when i save it). Could you please tell me how to do it or add a header email section (where i can add <font>, as we can already add it but jut in the unsubscribe footer)

    thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Icegram

    (@icegram)

    7 years, 1 month ago

    @karma007,

    when subscribing (“Double Opt In Mail Content (Confirmation Email)” and “Subscriber Welcome Email Content”), it seems that email is sent in plain text

    Email will be sent based on email type in Email Subscribers -> Email Settings -> Mail Type

    when i send a newsletter, the footer with unsubscribe message (“Unsubscribe Text in Email”) i do have to put <br /> in order to go to the line?

    No, you don’t have to <br> tag.

    i cannot add a specific <font> to the newsletter (it is removed when i save it)

    We’ll have a check with it.

    Thread Starter karma007

    (@karma007)

    7 years, 1 month ago

    Hello, if i do not add the <br> tag in the unsubscribe message (“Unsubscribe Text in Email”) there are no break lines. I click on “view the html” in outlook :
    ______________
    Merci
    Karate Club Colombes
    http://www.karatecolombes.fr

    <p style=”font-size:11px; color:grey;”>Si vous souhaitez vous désinscrire de notre newsletter, cliquez <ahref…>ici</p>
    _________
    result is :
    Merci Karate Club Colombes http://www.karatecolombes.fr
    Si vous souhaitez vous désinscrire de notre newsletter, cliquez ici
    __________

    In the welcome email. View HTML :
    Merci<br />Karate Club Colombes <br /><br />Cliquez <ahref…>ici pour vous désinscrire
    __________
    result is :

    Merci
    Karate Club Colombes

    Cliquez ici pour vous désinscrire
    __________

    so the behaviour is not the same
    thanks

    • This reply was modified 7 years, 1 month ago by karma007.
    • This reply was modified 7 years, 1 month ago by karma007.
    Plugin Author Icegram

    (@icegram)

    7 years, 1 month ago

    @karma007,

    Have a check in other mail client providers (gmail, yahoo) and check their behaviour.

    Thread Starter karma007

    (@karma007)

    7 years, 1 month ago

    Hello,

    i’ve tried with hotmail and gmail, problem is the same : i have to add <br> tag in the unsubscribe message (“Unsubscribe Text in Email”)

    thanks

    Plugin Author Icegram

    (@icegram)

    7 years, 1 month ago

    @karma007,

    Strange.

Viewing 5 replies - 1 through 5 (of 5 total)
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