Support » Plugin: Brilliant Web-to-Lead for Salesforce » HTML form code

  • Hi there,

    I want to create a form for our support service(web-to-case). We’ve tried to fill out the standard form and imported the html code direct from Salesforce, yet it doesn’t work. When we test the form ( it comes up with an error 404.

    The html code:

    [ Moderator note: code fixed. Please wrap code in the backtick character or use the code button. ]

    <!--  ----------------------------------------------------------------------  -->
    <!--  NOTE: Please add the following <META> element to your page <HEAD>.      -->
    <!--  If necessary, please modify the charset parameter to specify the        -->
    <!--  character set of your HTML page.                                        -->
    <!--  ----------------------------------------------------------------------  -->
    <META HTTP-EQUIV="Content-type" CONTENT="text/html; charset=UTF-8">
    <!--  ----------------------------------------------------------------------  -->
    <!--  NOTE: Please add the following <FORM> element to your page.             -->
    <!--  ----------------------------------------------------------------------  -->
    <form action="" method="POST">
    <input type=hidden name="orgid" value="<strong>org-id</strong>">
    <input type=hidden name="retURL" value="">
    <!--  ----------------------------------------------------------------------  -->
    <!--  NOTE: These fields are optional debugging elements. Please uncomment    -->
    <!--  these lines if you wish to test in debug mode.                          -->
    <!--  <input type="hidden" name="debug" value=1>                              -->
    <!--  <input type="hidden" name="debugEmail" value="">        -->
    <!--  ----------------------------------------------------------------------  -->
    <label for="name">Contact Name</label><input  id="name" maxlength="80" name="name" size="20" type="text" />
    <label for="email">Email</label><input  id="email" maxlength="80" name="email" size="20" type="text" />
    <label for="phone">Phone</label><input  id="phone" maxlength="40" name="phone" size="20" type="text" />
    <label for="subject">Subject</label><input  id="subject" maxlength="80" name="subject" size="20" type="text" />
    <label for="description">Description</label><textarea name="description"></textarea>
    <label for="type">Type</label><select  id="type" name="type"><option value="">--None--</option><option value="Support">Support</option>
    <option value="Booking">Booking</option>
    <option value="Project">Project</option>
    <option value="Hotline">Hotline</option>
    <option value="Internal">Internal</option>
    <option value="Employee">Employee</option>
    <label for="priority">Priority</label><select  id="priority" name="priority"><option value="">--None--</option><option value="High">High</option>
    <option value="Medium">Medium</option>
    <option value="Low">Low</option>
    Area:<select  id="00N2000000222x0" name="00N2000000222x0" title="Area"><option value="">--None--</option><option value="ERP">ERP</option>
    <option value="CRM">CRM</option>
    <option value="NAVonline">NAVonline</option>
    <option value="Other">Other</option>
    <option value="CxO">CxO</option>
    <option value="IT">IT</option>
    <option value="Finance">Finance</option>
    <option value="Office">Office</option>
    <option value="Consulting">Consulting</option>
    <option value="Development">Development</option>
    <option value="Marketing">Marketing</option>
    <option value="Sales">Sales</option>
    <option value="HR">HR</option>
    <input type="hidden"  id="external" name="external" value="1" />
    <input type="submit" name="submit">

    Thank you!

    Best regards,
    Anja Petersen

Viewing 3 replies - 1 through 3 (of 3 total)
  • this code goes here:

    go to your wordpress dashboard > settings > salesforce > import

    copy paste this html into the box, and hit import to new form.

    Can I assume that the code entered into the import will replace the standard form? Is it possible to see the standard form code?

    Thanks for your help,


    Plugin Author Nick Ciske


    The import process creates the form in the format the plugin uses internally, which you can then embed via ahoetcose. It tries to replicate your form exactly and works pretty well in my testing. Let me know if you find any issues I can address.

Viewing 3 replies - 1 through 3 (of 3 total)
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