Title: HTML Emails Not Sending
Last modified: August 20, 2016
---
# HTML Emails Not Sending
* Resolved [emoshun](https://wordpress.org/support/users/emoshun/)
* (@emoshun)
* [13 years, 3 months ago](https://wordpress.org/support/topic/html-emails-not-sending/)
* When I post a new article on my blog it does not send a notification to my current
sub list.
* Additionally it doesn’t render out the HTML like it has been in the past, even
though it’s set to send out HTML emails.
* We are running 8.6 as 8.7 performed worse than the previous install.
* Please help!
* -James
* [http://wordpress.org/extend/plugins/subscribe2/](http://wordpress.org/extend/plugins/subscribe2/)
Viewing 4 replies - 1 through 4 (of 4 total)
* [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
* (@mattyrob)
* [13 years, 3 months ago](https://wordpress.org/support/topic/html-emails-not-sending/#post-3393464)
* [@james](https://wordpress.org/support/users/james/),
* You cannot set the plugin to send out HTML emails, Registered Subscriber can
choose their email format, Public Subscribers get plain text in the free version
and HTML in the paid HTML version.
* There were no changes made to the functions that handle the sending of emails
when posts are made so I find it strange that 8.6 works better for you than 8.7.
* Thread Starter [emoshun](https://wordpress.org/support/users/emoshun/)
* (@emoshun)
* [13 years, 3 months ago](https://wordpress.org/support/topic/html-emails-not-sending/#post-3393503)
* How do I ensure the client I am helping is using the paid version?
* This? [http://semperplugins.com/plugins/subscribe2-html/](http://semperplugins.com/plugins/subscribe2-html/)
* [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
* (@mattyrob)
* [13 years, 3 months ago](https://wordpress.org/support/topic/html-emails-not-sending/#post-3393514)
* [@james](https://wordpress.org/support/users/james/),
* On the Plugins page it should say “Subscribe2 HTML” and not “Subscribe2”. If
you install correctly, making sure the files are in a folder called subscribe2_html(
and not one called subscribe2) in the wp-content/plugins/ folder AND they have
a valid license key updates will be automatically prompted, just as they are
for the main WordPress plugins.
* Thread Starter [emoshun](https://wordpress.org/support/users/emoshun/)
* (@emoshun)
* [13 years, 3 months ago](https://wordpress.org/support/topic/html-emails-not-sending/#post-3393515)
* Excellent, thank you!
Viewing 4 replies - 1 through 4 (of 4 total)
The topic ‘HTML Emails Not Sending’ is closed to new replies.
* 
* [Subscribe2 - Form, Email Subscribers & Newsletters](https://wordpress.org/plugins/subscribe2/)
* [Frequently Asked Questions](https://wordpress.org/plugins/subscribe2/#faq)
* [Support Threads](https://wordpress.org/support/plugin/subscribe2/)
* [Active Topics](https://wordpress.org/support/plugin/subscribe2/active/)
* [Unresolved Topics](https://wordpress.org/support/plugin/subscribe2/unresolved/)
* [Reviews](https://wordpress.org/support/plugin/subscribe2/reviews/)
* 4 replies
* 2 participants
* Last reply from: [emoshun](https://wordpress.org/support/users/emoshun/)
* Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/html-emails-not-sending/#post-3393515)
* Status: resolved