HTML Emails Broken After Turbo SMTP Plugin Update

  • Resolved Esperoweb

    (@esperosrl)


    1 year ago

    Hi,

    After updating the Turbo SMTP plugin, HTML-formatted emails sent via Gravity Forms are no longer working as expected.

    Instead of displaying the HTML content in the email body, the message is being sent as an attachment containing the raw HTML code. This issue started immediately after the plugin update.

    Gravity Forms previously sent HTML emails without any issues, so it seems the update has changed how the email content is handled.

    Please advise if there’s a fix or setting we should adjust to restore proper HTML email formatting.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author dueclic

    (@dueclic)

    1 year ago

    Hi,
    we apologize for your issue. We immediately ran a test with Gravity Forms and fixed the issue.
    We have released a new version (4.9.2) — could you please confirm if it works?

    At your disposal,
    Andrea – dueclic

    Thread Starter Esperoweb

    (@esperosrl)

    1 year ago

    Thank you. We confirm that the issue is fixed with the last release
    Have a nice day

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: Esperoweb
  • Last activity: 1 year ago
  • Status: resolved