Title: HTML editor error
Last modified: April 26, 2022
---
# HTML editor error
* Resolved [metisanalytics](https://wordpress.org/support/users/metisanalytics/)
* (@metisanalytics)
* [3 years, 11 months ago](https://wordpress.org/support/topic/html-editor-error/)
* Hi, my issue here is that whenever I open the HTML editor in any kind of block
in the page this error message pops up: “This block contains unexpected or invalid
content. Attempt block recovery” and the block just disappears or it’s corrupted
in a way that either I lose all the content in the block or I simply cannot use
it anymore. The strange thing is that the error message not only pops up when
I edit the code but also when I don’t(seems like it’s triggered just by opening
the HTML editor). Anyone knows why this happens?
Viewing 10 replies - 1 through 10 (of 10 total)
* [luciamarinescu](https://wordpress.org/support/users/luciamarinescu/)
* (@luciamarinescu)
* [3 years, 11 months ago](https://wordpress.org/support/topic/html-editor-error/#post-15607342)
* Hi [@metisanalytics](https://wordpress.org/support/users/metisanalytics/),
* Thanks for choosing Neve!
* I tested this on my end, but it is working as expected for me, so there may be
a plugin conflict on your end that could cause this issue. Please install the
[Health Check & Troubleshooting plugin](https://wordpress.org/plugins/health-check/),
enable the troubleshooting mode which will deactivate all plugins and check if
the issue persists. If the problem doesn’t occur anymore, it means it was indeed
caused by a plugin conflict and you should reactivate the plugins one by one,
until you find the culprit. Then, replace that plugin with an alternative one.
* I hope this helps!
* Have a nice day!
* Thread Starter [metisanalytics](https://wordpress.org/support/users/metisanalytics/)
* (@metisanalytics)
* [3 years, 11 months ago](https://wordpress.org/support/topic/html-editor-error/#post-15610121)
* Hello [@luciamarinescu](https://wordpress.org/support/users/luciamarinescu/),
* I’ve tried doing as you suggested but once I clicked the button to go into Troubleshhoting
Mode, this error message popped up “We were unable to copy the plugin file required
to enable the Troubleshooting Mode.”.
* Plus I tried deactivating all my plugins manually one by one, and seems like
plugins are not the problem in this case.
* [luciamarinescu](https://wordpress.org/support/users/luciamarinescu/)
* (@luciamarinescu)
* [3 years, 11 months ago](https://wordpress.org/support/topic/html-editor-error/#post-15616115)
* Hi [@metisanalytics](https://wordpress.org/support/users/metisanalytics/)!
* Please provide us a screencast showing how this error occurs and also the URL
to your site so we can take a closer look at the issue.
* Thank you!
* Thread Starter [metisanalytics](https://wordpress.org/support/users/metisanalytics/)
* (@metisanalytics)
* [3 years, 11 months ago](https://wordpress.org/support/topic/html-editor-error/#post-15626311)
* Hi [@luciamarinescu](https://wordpress.org/support/users/luciamarinescu/),
It
looks like I cannot attach files to this comment, so, excuse the question, but,
how do I send you the screencast? As for the URL, here it is: metisanalytics.
io/.
* Thank you in advance,
Metis Analytics
- This reply was modified 3 years, 11 months ago by [metisanalytics](https://wordpress.org/support/users/metisanalytics/).
* [luciamarinescu](https://wordpress.org/support/users/luciamarinescu/)
* (@luciamarinescu)
* [3 years, 11 months ago](https://wordpress.org/support/topic/html-editor-error/#post-15627981)
* Hello [@metisanalytics](https://wordpress.org/support/users/metisanalytics/)!
* If you’re using Google Chrome, you can use this extension to create screencasts:
[https://www.vidyard.com/govideo/](https://www.vidyard.com/govideo/).
If not,
then you can use this solution: [http://www.screencast.com/](http://www.screencast.com/).
* After making the screencast, a link directing to it should be available and you
can paste that link here.
- This reply was modified 3 years, 11 months ago by [luciamarinescu](https://wordpress.org/support/users/luciamarinescu/).
* Thread Starter [metisanalytics](https://wordpress.org/support/users/metisanalytics/)
* (@metisanalytics)
* [3 years, 11 months ago](https://wordpress.org/support/topic/html-editor-error/#post-15629419)
* Hello [@luciamarinescu](https://wordpress.org/support/users/luciamarinescu/),
* Thank you for your suggestions, here is the link to the screencast: [https://share.vidyard.com/watch/ynGdmkCuhuJRHrgKGwbeQE](https://share.vidyard.com/watch/ynGdmkCuhuJRHrgKGwbeQE)?
* I hope this will help you better understand the issue.
* [luciamarinescu](https://wordpress.org/support/users/luciamarinescu/)
* (@luciamarinescu)
* [3 years, 10 months ago](https://wordpress.org/support/topic/html-editor-error/#post-15643080)
* Hi [@metisanalytics](https://wordpress.org/support/users/metisanalytics/),
* Thanks for providing the screencast, now the behavior is more clear! However,
this is not an issue with Neve. You can switch to a default theme like Twenty
Twenty One and you’ll see that this behavior is the same, so it’s not related
to the theme and there’s nothing we can do about it on our end. The other settings
from the editor should work as expected and they allow you to make the same changes
as you would in the HTML editor (for example changing the color of the text,
as you tried to do in the screencast).
* Thanks for understanding and have a nice day!
* Thread Starter [metisanalytics](https://wordpress.org/support/users/metisanalytics/)
* (@metisanalytics)
* [3 years, 10 months ago](https://wordpress.org/support/topic/html-editor-error/#post-15643836)
* Hi [@luciamarinescu](https://wordpress.org/support/users/luciamarinescu/),
* Thank you for the explanation. Do you happen to know how I could fix this issue
anyway or maybe someone else who could help me find a solution?
- This reply was modified 3 years, 10 months ago by [metisanalytics](https://wordpress.org/support/users/metisanalytics/).
* [luciamarinescu](https://wordpress.org/support/users/luciamarinescu/)
* (@luciamarinescu)
* [3 years, 10 months ago](https://wordpress.org/support/topic/html-editor-error/#post-15676292)
* Hello [@metisanalytics](https://wordpress.org/support/users/metisanalytics/)!
* You can find a guide that describes a few steps that could solve this issue [here](https://wordpress.com/support/wordpress-editor/block-error-unexpected-or-invalid-content/#:~:text=This%20block%20contains%20unexpected%20or,have%20used%20the%20correct%20syntax.).
* Have a nice day!
* Thread Starter [metisanalytics](https://wordpress.org/support/users/metisanalytics/)
* (@metisanalytics)
* [3 years, 10 months ago](https://wordpress.org/support/topic/html-editor-error/#post-15678633)
* Thank you very much for you help [@luciamarinescu](https://wordpress.org/support/users/luciamarinescu/),
we really appreciated it.
Viewing 10 replies - 1 through 10 (of 10 total)
The topic ‘HTML editor error’ is closed to new replies.
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## Tags
* [html error](https://wordpress.org/support/topic-tag/html-error/)
* 10 replies
* 2 participants
* Last reply from: [metisanalytics](https://wordpress.org/support/users/metisanalytics/)
* Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/html-editor-error/#post-15678633)
* Status: resolved