Title: HTML Ad Not Saving
Last modified: January 17, 2025

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# HTML Ad Not Saving

 *  Resolved [tmistick](https://wordpress.org/support/users/tmistick/)
 * (@tmistick)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/html-ad-not-saving/)
 * I’m experiencing an issue with the Advanced Ads plugin where I am unable to save
   a new ad. The plugin works perfectly for a the 1st ad I’ve already created, but
   when I try to add a second ad using the same process, the code disappears after
   I click “Save” or “Publish,” and nothing displays on my site. Am I limited to
   1 ad?
 * Here are the details of the issue:
    - **Ad Types:** Plain Text & Code (HTML) and Rich Content
    - **What Happens:** After going through all the set up steps and placement, 
      then pasting the code and clicking “Save” or “Publish,” the code disappears
      when the page reloads, and the ad doesn’t display.
    - **What Works:** The first ad I created (also using Plain Text & Code) is functioning
      perfectly. You can view that on this blog post: [https://wearwagrepeat.com/podcast-episode-335/](https://wearwagrepeat.com/podcast-episode-335/)
    - **Steps I’ve Tried:**
       1. Verified the HTML code is valid.
       2. Checked my site’s plugins for conflicts.
       3. Ensured the Advanced Ads plugin is up to date.
       4. Tried simpler HTML to rule out complex code issues.
       5. Tried using Rich Content, when I click save or publish the content disappears
          upon reload
 * Could you help me troubleshoot why the second ad isn’t saving?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/html-ad-not-saving/#post-18249835)
 * Hi tmistic
 * Thanks for reaching out.
 * Interesting, could you please provide the HTML code in question in order to reproduce
   the issue?
   If you would rather not post it here, please send it [via email](https://wpadvancedads.com/support/)
   referring to this thread.
 * Best regards,
   Henning
 *  Thread Starter [tmistick](https://wordpress.org/support/users/tmistick/)
 * (@tmistick)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/html-ad-not-saving/#post-18250016)
 * Sure! Here’s the code. But I also tried making a rich text ad and when I click
   publish, the page refreshes and all the content of the ad is gone. I have 1 set
   up and working perfectly! So I’m not sure why a new ad isn’t working.
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    -  This reply was modified 1 year, 5 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 *  Thread Starter [tmistick](https://wordpress.org/support/users/tmistick/)
 * (@tmistick)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/html-ad-not-saving/#post-18250017)
 * I guess that displays the add… I’m not sure how to paste the code here without
   that happening. But as you can see… it works! 🙂
 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/html-ad-not-saving/#post-18260769)
 * Hi tmistick
 * I see, thank you for the code. (You can use a code block here in the editor to
   paste code that should not get interpreted by the browser)
 * Have you tried creating a new ad in another browser and without any additional
   browser add-ons like ad blocker and such? Please notify me if this changes the
   behavior.
 * In addition, please check [your browser’s development console](https://wpadvancedads.com/manual/javascript-jquery-problems/#Identify_the_cause)
   and [your debug log](https://wpadvancedads.com/finding-errors-with-wp_debug/)
   while saving an ad unit and let me know about appearing error messages.
 * Best regards,
   Henning
 *  Thread Starter [tmistick](https://wordpress.org/support/users/tmistick/)
 * (@tmistick)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/html-ad-not-saving/#post-18261196)
 * Thanks for your feedback. I do not have any ad blockers, but i did open my site
   in Firfox and try to create a new ad. Here’s a video of what happens. 
   [https://www.dropbox.com/scl/fi/88tyxh90uiho374y1a1k1/ad-not-working.mov?rlkey=wkd90fy118kerqstouanujrgr&dl=0](https://www.dropbox.com/scl/fi/88tyxh90uiho374y1a1k1/ad-not-working.mov?rlkey=wkd90fy118kerqstouanujrgr&dl=0)
   I set everything up, i went through the wizrd steps and when I click save it 
   reloads as blank. I have another ad running perfectly! So this does not appear
   to be an issue on my end.
 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/html-ad-not-saving/#post-18267295)
 * Hi tmistick
 * Thank you for the video. Can you please include  [your browser’s development console](https://wpadvancedads.com/manual/javascript-jquery-problems/#Identify_the_cause)
   into the video while saving the ad unit? This would help a lot identifying possible
   issues.
   Best regards,Henning
 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/html-ad-not-saving/#post-18280788)
 * Hi tmistick
 * Does the issue continue to occur?
 * Please let me know if you need anything else.
 * Best regards,
   Henning

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘HTML Ad Not Saving’ is closed to new replies.

 * ![](https://ps.w.org/advanced-ads/assets/icon-256x256.gif?rev=2773443)
 * [Advanced Ads – Ad Manager & AdSense](https://wordpress.org/plugins/advanced-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/advanced-ads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/advanced-ads/)
 * [Active Topics](https://wordpress.org/support/plugin/advanced-ads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-ads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/advanced-ads/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [henningaa](https://wordpress.org/support/users/henningaa/)
 * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/html-ad-not-saving/#post-18280788)
 * Status: resolved