Title: HTML
Last modified: April 13, 2021
---
# HTML
* Resolved [yaseico](https://wordpress.org/support/users/yaseico/)
* (@yaseico)
* [5 years, 3 months ago](https://wordpress.org/support/topic/html-55/)
* Hi, I am testing out your plugin. I have a daily email sent from my site which
is sent in HTML format.
* After enabling the plugin I received the same email but now the format is not
HTML, it is in plain text format. I can see from the mail content that there
are some HTML tags but missing header info?
* I triggered another email from woocommerce and that was sent as HTML correctly
as expected. Som in some cases it appears that HTML is sent and in others not.
If I revert to another SMTP plugin then the HTML is sent correctly in all cases.
* Do you have any suggestions?
* Thanks
Tim
- This topic was modified 5 years, 3 months ago by [yaseico](https://wordpress.org/support/users/yaseico/).
Viewing 3 replies - 1 through 3 (of 3 total)
* [edwardcross](https://wordpress.org/support/users/edwardcross/)
* (@edwardcross)
* [5 years, 3 months ago](https://wordpress.org/support/topic/html-55/#post-14313720)
* Hi Tim, try ver. 1.6.0. I’ve changed several things to do with how I tap into
the default SMTP mail event, in addition to how I handle email headers. I think
this could be down to the fact that previously, the way I was tapping into the
SMTP event was in some cases resetting the email header content, resulting in
the default text content type being set to text.
* Thread Starter [yaseico](https://wordpress.org/support/users/yaseico/)
* (@yaseico)
* [5 years, 3 months ago](https://wordpress.org/support/topic/html-55/#post-14313895)
* Hi Edward, thanks I will do that and do some more testing.
* Thanks
* Tim
* [Amir Fahimnia](https://wordpress.org/support/users/faktor22/)
* (@faktor22)
* [5 years, 2 months ago](https://wordpress.org/support/topic/html-55/#post-14350811)
* Hi Edward,
* We have the same problem here! We are using version 1.6.0 and wp version 5.7.1
when the plugin is disabled everything works fine. What is the reason for this
and how can we solve it.
* Thanks,
Amir
Viewing 3 replies - 1 through 3 (of 3 total)
The topic ‘HTML’ is closed to new replies.
* 
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## Tags
* [html](https://wordpress.org/support/topic-tag/html/)
* 3 replies
* 3 participants
* Last reply from: [Amir Fahimnia](https://wordpress.org/support/users/faktor22/)
* Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/html-55/#post-14350811)
* Status: resolved