• Resolved bablingua

    (@bablingua)


    Hi,

    I’m having problems with my website after uninstalling your plugin. When I access some of my webpages, such as https://bablingua.com/recursos/nivel-inicial/, they load well, but if I reload the page the old version of the site is back.

    Trying to find a solution I’ve seen I’ve got 6 files in my public_html folder that are related to LiteSpeed:

    .htaccess_lscachebak_01
    .htaccess_lscachebak_02
    .htaccess_lscachebak_03
    .htaccess_lscachebak_04
    .htaccess_lscachebak_05
    .htaccess_lscachebak_orig

    Is it safe to delete them? Do I need to look for something else to completely uninstall the cache?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    these are auto-generated backup files , they are safe to remove , but I would suggest you keep at least one of them just in case.

    Best regards,

    Thread Starter bablingua

    (@bablingua)

    Thanks! Can I keep one of the files in my hard drive or it might be needed in my FTP?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Yes, anywhere you wish.

    Best regards,

    Thread Starter bablingua

    (@bablingua)

    Wonderful, thank you!

    Plugin Support qtwrk

    (@qtwrk)

    my pleasure to help 🙂

    Thread Starter bablingua

    (@bablingua)

    Hi,

    I deleted those files but my problem persists: When I access some of my webpages, such as https://bablingua.com/recursos/nivel-inicial/, they load well, but if I reload the page the old version of the site is back.

    I’ve noticed that the status of my theme shows: Web Server Configuration: Software – LiteSpeed

    Does that mean I’m somehow still connected to your plugin even if I’ve uninstalled it and deleted everything I’ve found cache related?

    Thanks again for all your help.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Maybe browser cache ? please check with private windows.

    you can verify it is hits litespeed cache or not by check HTTP response header

    if you see “x-litespeed-cache: hit” ,this means our cache is working , otherwise it is not hitting cache.

    Best regards,

    Thread Starter bablingua

    (@bablingua)

    Thank you so much!

    Since I have no idea about how cache works, I’ve got a friend lending me a hand. This is what she told me:

    You can see the x-litespeed-cache: hit which is indicating a cached HTML is being returned by the server on your hosting without ever reaching your WordPress.

    How can I stop x-litespeed-cache? Is that something my hosting provider has to do or I can do it from my end?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    May I know what is your webserver ?

    Best regards,

    Thread Starter bablingua

    (@bablingua)

    My web server is CloudFlare. This is a message I got from their community forum:

    “I also see the page shows a LiteSpeed cache hit. So you are using a Cache Plugin. Generally, LiteSpeed cache is safe, but try purging all LiteSpeed caches and see if that helps.”

    How can I purge all LiteSpeed caches?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    No , server shows CF because you are behind its proxying , that’s not your origin server.

    I am asking you what server in order to guide you how to purge it properly.

    Are you using any control panel ?

    Best regards,

    Thread Starter bablingua

    (@bablingua)

    Thanks, my hosting provider found a solution and my site is finally working well.

    I really appreciate your quick responses and help, great customer support!!

    I am having this same issue but I cannot seem to fix it and this thread ends with their hosting provider fixing the issue. Can we pick up here and see what I can do to fix this?
    The exact thing happens to me, I load the page and it loads ok but if I navigate back to the page then it loads a cached version!

    It only happens on chrome for me

    I am on a Digital Ocean Server with no control panel.

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘.htaccess_lscachebak files’ is closed to new replies.